Cant't get into BOOT MENU OR BIOS

hellie · 11-03-2006, 09:06 AM

My Mother Board is ASROCK 939NF4G-SATA2. I installed OPEN SUSE through the Boot Menu with no problems. I now want to permenantly use SUSE SLED as my operating system but cannot into either the BOOT MENU F11 or BIOS F2. I have googled and tried the delete key as weel.

It is as though the keyboard not recognised until OPENSUSE fires up. I cannot use the OPENSUSE Menu to get into SUSE (FAILSAFE) the key board will not work. My USB key board does not work at all.

How can I get into the Boot Menu to install SUSE SLED? I have a support CD for my Mother Board but how do I use it in OPEN SUSE?

Helen

**twajetmech** · 11-03-2006, 10:30 AM

Hello and welcome to the Forum, I believe you would be better served if you posted this problem to the Linux part of the forum, I will move the post and leave a redirect here in the mobo section for you.

**K-B** · 11-03-2006, 11:16 AM

Hi Helen, welcome to Tech Support Forums!
Do you have the SLED cd or DVD? To install it, just pop the disc into your CD-ROM (or DVD) drive, and reboot your computer. The computer should then boot from the disc and begin installation.
Do the above steps first, and if it does NOT boot from the Suse disc, then you will have to configure your boot menu or BIOS and change the boot sequence to your CD drive. (Or DVD, it obviously depends what kind of disc SLED is on).

**Bartender** · 11-03-2006, 11:13 PM

Are you using USB keyboard? Try a plain old PS/2 board.

batty_professor · 11-04-2006, 09:44 AM

Bartender may be onto something here. You may not have USB keyboard support enabled in BIOS. You may therefore need to use a PS2 keyboard to enter the BIOS in order to enable USB keyboard support. Of course save and exit.

donkey42 · 11-05-2006, 02:22 PM

Quote:

Originally Posted by batty_professor

Bartender may be onto something here.

yeah, can you reset the BIOS, then you should be able to get into it

BTW: i do NOT recommemed you try searching the net for a password for your PC of mobo manfacturers BIOS password

Edit: BTW: you may need to enable USB legacy support in BIOS

Skie · 11-09-2006, 07:22 PM

SUSE uses GRUB by default for booting and the last time I checked, GRUB was NOT compatible with USB keyboards. You may need to install LILO instead of GRUB.

However, the fact that you're not able to access the BIOS menu is puzzling. As mentioned, perhaps your BIOS does not recognized USB keyboards. You might be able to get your hands on a USB to PS2 converter which are sometimes included with USB mice and keyboards.

donkey42 · 11-10-2006, 01:36 AM

Quote:

Originally Posted by Skie

However, the fact that you're not able to access the BIOS menu is puzzling. As mentioned, perhaps your BIOS does not recognized USB keyboards. You might be able to get your hands on a USB to PS2 converter which are sometimes included with USB mice and keyboards.

yeah, otherwise use LILO and enable USB legacy in BIOS

Ballistic · 11-10-2006, 04:46 PM

I had the same issue when installing Kubuntu on another computer that uses a USB keyboard. Turns out mobo support for USB keyboards had been disabled. Re-enabling allowed me to get into the BIOS and proceed with the install.

Either find a USB/PS-2 adapter, or pull a PS2 keyboard from another computer...you'll only need it for a minute.

11-03-2006, 09:06 AM	#1 (permalink)
hellie Registered User Join Date: Nov 2006 Posts: 1 OS: OPEN SUSE	Cant't get into BOOT MENU OR BIOS My Mother Board is ASROCK 939NF4G-SATA2. I installed OPEN SUSE through the Boot Menu with no problems. I now want to permenantly use SUSE SLED as my operating system but cannot into either the BOOT MENU F11 or BIOS F2. I have googled and tried the delete key as weel. It is as though the keyboard not recognised until OPENSUSE fires up. I cannot use the OPENSUSE Menu to get into SUSE (FAILSAFE) the key board will not work. My USB key board does not work at all. How can I get into the Boot Menu to install SUSE SLED? I have a support CD for my Mother Board but how do I use it in OPEN SUSE? Helen

11-03-2006, 10:30 AM	#2 (permalink)
twajetmech I helped the forums. Join Date: Jul 2004 Location: LGA, NYC Posts: 2,388 OS: XP-Pro Sp2 & XP-Pro Sp2 Tablet Edition, Vista Ultimate My System	Hello and welcome to the Forum, I believe you would be better served if you posted this problem to the Linux part of the forum, I will move the post and leave a redirect here in the mobo section for you. __________________ PSU Selection/Info // Bench test // Thermal Paste // Memory Selection // Bios Beep Codes // CPU-Z// Posting System Specs

11-03-2006, 11:16 AM	#3 (permalink)
K-B Moderator, Linux Join Date: Oct 2005 Location: NY Posts: 2,878 OS: Vista, Ubuntu My System	Hi Helen, welcome to Tech Support Forums! Do you have the SLED cd or DVD? To install it, just pop the disc into your CD-ROM (or DVD) drive, and reboot your computer. The computer should then boot from the disc and begin installation. Do the above steps first, and if it does NOT boot from the Suse disc, then you will have to configure your boot menu or BIOS and change the boot sequence to your CD drive. (Or DVD, it obviously depends what kind of disc SLED is on). __________________

11-04-2006, 09:44 AM	#5 (permalink)
batty_professor Asst. Manager, Alternative Computing Forums Join Date: Jul 2004 Location: Hooterville Il 45 mi. east of St. Louis mo Posts: 2,608 OS: Fedora Core 5 for now	Bartender may be onto something here. You may not have USB keyboard support enabled in BIOS. You may therefore need to use a PS2 keyboard to enter the BIOS in order to enable USB keyboard support. Of course save and exit. __________________ It's better to know me and not need me than to need me and not know me. B. While users are never under any obligation, if you feel the urge please feel free to visit our donation page. Every little bit helps. And we thank you for your support. Microsoft free Registered Linux user 397458

11-09-2006, 07:22 PM	#7 (permalink)
Skie Manager, Alternative Comp Join Date: Mar 2003 Location: Chicago burbs Posts: 2,194 OS: Gentoo Linux, CentOS, OS X My System	SUSE uses GRUB by default for booting and the last time I checked, GRUB was NOT compatible with USB keyboards. You may need to install LILO instead of GRUB. However, the fact that you're not able to access the BIOS menu is puzzling. As mentioned, perhaps your BIOS does not recognized USB keyboards. You might be able to get your hands on a USB to PS2 converter which are sometimes included with USB mice and keyboards. __________________

11-03-2006, 11:13 PM	#4 (permalink)
Bartender Mentally divergent Join Date: Jun 2005 Location: Chehalis, WA, USA Posts: 1,285 OS: W2K, Ubuntu 8.04	Are you using USB keyboard? Try a plain old PS/2 board.

11-10-2006, 04:46 PM	#9 (permalink)
Ballistic Registered User Join Date: Dec 2004 Location: Atlantic Canada Posts: 117 OS: Currently Ubuntu, XP Pro...Various flavors of *Nix	I had the same issue when installing Kubuntu on another computer that uses a USB keyboard. Turns out mobo support for USB keyboards had been disabled. Re-enabling allowed me to get into the BIOS and proceed with the install. Either find a USB/PS-2 adapter, or pull a PS2 keyboard from another computer...you'll only need it for a minute.