Need some guidance. I have a presario v5000 that won't boot correctly.
1) It Powers on fine
2) Begins to power up
3) Begins windows and then reboots
Here is what I have tried:
1) booting in safe mode (does the same thing as above)
2) Booting in safe mode with networking (does the same thing as above)
3) Last Known Good configuration (does the same thing as above)
4) Hit F10 (goes into Bios setup utility), then ran the setup defaults, save and exit and it does the same as above.
What else can I do. The owner says that they did not get a recovery cd when purchasing the laptop.
I called the local computer store and they said they should have burned the recovery disc the first time they booted up.
The owner says they didn't understand what it was for.
Any suggestions on what I should do next?
