I'm Haveing the same problem read through the reply that was givin and went through the process. Still seem to have the same problem of getting the about blank page to pop up. Happens When I open YIM and when I get an instant reply from buddies then the window opens again.
This is my Log from Hyjack This!!
of HijackThis v1.97.7
Scan saved at 9:41:26 PM, on 10/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\NetMeeting\conf.exe
C:\WINDOWS\system32\rundll32.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about
:NavigationFailure
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about
:NavigationFailure
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about
:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.google.ca
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about
:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about
:NavigationFailure
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\homepage.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about
:NavigationFailure
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about
:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {60DF6D0B-B511-7E94-8471-635579A5291F} - C:\WINDOWS\System32\xeiuhz.dll (file missing)
O2 - BHO: (no name) - {A3A57973-8006-4902-9934-127754830251} - C:\WINDOWS\System32\gafo.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {E52DEDBB-D168-4BDB-B229-C48160800E81} - C:\WINDOWS\erinec.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O16 - DPF: Yahoo! Blackjack -
http://download.games.yahoo.com/game...ts/y/jt0_x.cab
O16 - DPF: Yahoo! Canasta -
http://download.games.yahoo.com/game...ts/y/yt1_x.cab
O16 - DPF: Yahoo! Cribbage -
http://download.games.yahoo.com/game...ts/y/it1_x.cab
O16 - DPF: Yahoo! Dominoes -
http://download.games.yahoo.com/game...s/y/dot7_x.cab
O16 - DPF: Yahoo! Euchre -
http://download.games.yahoo.com/game...ts/y/et1_x.cab
O16 - DPF: Yahoo! Gin -
http://download.games.yahoo.com/game...ts/y/nt1_x.cab
O16 - DPF: Yahoo! Hearts -
http://download.games.yahoo.com/game...ts/y/ht1_x.cab
O16 - DPF: Yahoo! Literati -
http://download.games.yahoo.com/game...ts/y/tt3_x.cab
O16 - DPF: Yahoo! Pool 2 -
http://download.games.yahoo.com/game...s/y/pote_x.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {3E13AA37-352F-4E5F-91C4-08A0BA0C9541} (InSPECS2_0 Control) -
http://161.58.155.13/cab_files/InSPECS2_0.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) -
http://office.microsoft.com/officeup...ntent/opuc.cab
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} (CLOActiveXInstaller Control) -
http://play.igl.net/clo/install/CLOA...allerProj1.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
http://v4.windowsupdate.microsoft.co...667.8647106482
O16 - DPF: {BFA1F11D-3121-AFE1-4112-894323212DAC} (GINWORDS Class) -
http://66.98.132.156/g_bin_eng/words_2_0_0_20.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-983219421AEF} (GINWORDSSINGLE Class) -
http://66.98.132.156/g_bin_eng/wordssingle_2_0_0_23.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) -
http://download.microsoft.com/downlo...4/clearadj.cab
Would like some feedback on how to resolve this problem. thanks