Tech Support Forum - View Single Post

CTSNKY · 10-24-2004, 09:25 AM

OK, let's get to work....

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Download LSPFix and run it. Click on "I know what I'm doing" and remove xfire_lsp_8742.dll. Click Finish and follow the prompts.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download Index.dat Suite to clean out all the temp folders. Do not run it yet.

Reboot into Safe Mode (hit F8 key until menu shows up).

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\crli.exe
C:\WINDOWS\System32\t?skmgr.exe

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

180Solutions

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\johbv.dll/sp.html#27859
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\johbv.dll/sp.html#27859
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://johbv.dll/index.html#27859
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://johbv.dll/index.html#27859
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\johbv.dll/sp.html#27859
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\johbv.dll/sp.html#27859
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\johbv.dll/sp.html#27859
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://johbv.dll/index.html#27859
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {5C08210D-7F1B-7570-3DFD-9D61E8993802} - C:\WINDOWS\system32\iehv32.dll
O4 - HKLM\..\Run: [AutoLoader7F0s1MILadaa] "C:\WINDOWS\System32\cdm30dsa.exe" /PC="AM.WILD" /HideUninstall
O4 - HKLM\..\Run: [7srQ32V] cdm30dsa.exe
O4 - HKLM\..\Run: [48e] C:\documents and settings\jerren\local settings\temp\48e.exe
O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
O4 - HKLM\..\Run: [crli.exe] C:\WINDOWS\crli.exe
O4 - HKCU\..\Run: [MB04RSZFl] syngwrbk.exe
O4 - HKCU\..\Run: [Mvehamhy] C:\WINDOWS\System32\t?skmgr.exe
O4 - HKCU\..\Run: [query] C:\WINDOWS\System32\query.exe
O4 - HKCU\..\Run: [cmprops] C:\WINDOWS\System32\cmprops.exe
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\fxjdjoa.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

c:\program files\180solutions\
C:\WINDOWS\crli.exe
C:\WINDOWS\System32\t?skmgr.exe <<<Be VERY careful and delete this file with the ? in it ONLY!
C:\WINDOWS\system32\iehv32.dll
C:\WINDOWS\johbv.dll
C:\WINDOWS\System32\cdm30dsa.exe
syngwrbk.exe
C:\WINDOWS\System32\query.exe
C:\WINDOWS\System32\cmprops.exe
PowerReg Scheduler V3.exe
C:\Program Files\Internet Explorer\fxjdjoa.exe
c:\ied_s7m.cab
c:\x.cab
c:\counter.cab
C:\WINDOWS\System32\vbsys.dll

Run Index.dat Suite now and go to Tools->Settings. Then make sure to check the following: Cookies, History, Recent Documents, Swap File (if you have Windows 95/98), Temporary Internet Files and Temp Files. Click Save at the bottom. Then click on the Find button. Let it search. Then click on the second button on the top. This will generate a batch file. Click Next->Next->Next and it will tell you that after the next reboot/restart you the file should run by itself and startup and clean all those files.

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.

10-24-2004, 09:25 AM	#5 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	OK, let's get to work.... Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below. Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked. Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point. Download LSPFix and run it. Click on "I know what I'm doing" and remove xfire_lsp_8742.dll. Click Finish and follow the prompts. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download Index.dat Suite to clean out all the temp folders. Do not run it yet. Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it): C:\WINDOWS\crli.exe C:\WINDOWS\System32\t?skmgr.exe Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist: 180Solutions Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any): R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\johbv.dll/sp.html#27859 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\johbv.dll/sp.html#27859 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://johbv.dll/index.html#27859 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://johbv.dll/index.html#27859 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\johbv.dll/sp.html#27859 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\johbv.dll/sp.html#27859 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\johbv.dll/sp.html#27859 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://johbv.dll/index.html#27859 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859 R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\johbv.dll/sp.html#27859 R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {5C08210D-7F1B-7570-3DFD-9D61E8993802} - C:\WINDOWS\system32\iehv32.dll O4 - HKLM\..\Run: [AutoLoader7F0s1MILadaa] "C:\WINDOWS\System32\cdm30dsa.exe" /PC="AM.WILD" /HideUninstall O4 - HKLM\..\Run: [7srQ32V] cdm30dsa.exe O4 - HKLM\..\Run: [48e] C:\documents and settings\jerren\local settings\temp\48e.exe O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe O4 - HKLM\..\Run: [crli.exe] C:\WINDOWS\crli.exe O4 - HKCU\..\Run: [MB04RSZFl] syngwrbk.exe O4 - HKCU\..\Run: [Mvehamhy] C:\WINDOWS\System32\t?skmgr.exe O4 - HKCU\..\Run: [query] C:\WINDOWS\System32\query.exe O4 - HKCU\..\Run: [cmprops] C:\WINDOWS\System32\cmprops.exe O4 - Startup: PowerReg Scheduler V3.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing) O10 - Broken Internet access because of LSP provider 'xfire_lsp_8742.dll' missing O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\fxjdjoa.exe O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist: c:\program files\180solutions\ C:\WINDOWS\crli.exe C:\WINDOWS\System32\t?skmgr.exe <<<Be VERY careful and delete this file with the ? in it ONLY! C:\WINDOWS\system32\iehv32.dll C:\WINDOWS\johbv.dll C:\WINDOWS\System32\cdm30dsa.exe syngwrbk.exe C:\WINDOWS\System32\query.exe C:\WINDOWS\System32\cmprops.exe PowerReg Scheduler V3.exe C:\Program Files\Internet Explorer\fxjdjoa.exe c:\ied_s7m.cab c:\x.cab c:\counter.cab C:\WINDOWS\System32\vbsys.dll Run Index.dat Suite now and go to Tools->Settings. Then make sure to check the following: Cookies, History, Recent Documents, Swap File (if you have Windows 95/98), Temporary Internet Files and Temp Files. Click Save at the bottom. Then click on the Find button. Let it search. Then click on the second button on the top. This will generate a batch file. Click Next->Next->Next and it will tell you that after the next reboot/restart you the file should run by itself and startup and clean all those files. Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean. __________________ GO BIG BLUE!!