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Old 10-23-2004, 09:20 PM   #6 (permalink)
CTSNKY
Knower of all that is MS
 
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Join Date: Aug 2004
Posts: 10,755
OS: (multiple machines) 95, 98, 2K & XP Home & Pro


Not clean just yet.....I will assume System Restore is still off and hidden files are still showing.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Run an online virus scan at TrendMicro or RAV Antivirus. Select the Autoclean option if you use TrendMicro.

Reboot into Safe Mode (hit F8 key until menu shows up).

Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\wuamgrd.exe
C:\WINDOWS\slrundll.exe

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] wuamgrd.exe
O4 - HKCU\..\Run: [Microsoft Update Machine] wuamgrd.exe
O4 - HKCU\..\Run: [Micr Update] soundblaster.exe
O4 - HKCU\..\Run: [asus] asus.exe


Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

Also delete ALL those EXE and DLL files (in their corresponding directory) listed above in RED.

Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.
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