g_palleschi

This is what we did and now it works!



CAUSE

This problem may occur if Internet Explorer tries to write the document file name to the list of most recently used files. To write the file name to the most recently used list, Internet Explorer tries to obtain read/write access to the document.

Resolution
Important Note: Take a backup of your registry by using FIle -> Export and save it to local disk

To resolve this problem, you must add the DontAddToMRUIfURL registry value. To do this, follow these steps:


1. Click Start, and then click Run.
2. In the Run dialog box, type regedit, and then click OK.
3. ILocate the following registry key "HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options"
4. Click Options, on the Edit menu, point to New, and then click DWORD Value.
5. Type DontAddToMRUIfURL, and then press ENTER.
6. Right Click on newly added DontAddToMRUIfURL, click Modify.
7. In the Value data box, type 1, and then click OK.
8. On the File menu, click Exit to quit Registry Editor.

Thanks,