Codeman0013

If there are more then just you in your neighborhood having this issue then it sounds like a node that is dying in their service. I work for comcast in central illinois and generally if we get 2 complaints on the same node we go look at them. Tell them you want to talk to the onsite quality assurance rep. they should transfer you to their boss incarge of making the customer happy. If this doesnt work then ask for that person's boss eventually you will get someone who can tell you the story. Are you in the chicago area or where are you located? If its something in can help with thats in our jurisdiction let me know i'm one of the quality assurance reps in my area.