Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Go to
My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that
Search system folders,
Search hidden files and folders, and
Search subfolders are checked.
Download
AboutBuster and unzip it to a folder on your the Desktop. Do not run it yet.
Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click
Kill process for each one if they are still listed (they shouldn't be - but double check it):
C:\WINNT\system32\addri32.exe
Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\mdgll.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\mdgll.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\trudk.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\mdgll.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\trudk.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\mdgll.dll/sp.html#12802
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {962436EF-B29C-6800-08A6-F3080815F479} - C:\WINNT\system32\cruw32.dll
O4 - HKLM\..\Run: [addri32.exe] C:\WINNT\system32\addri32.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/2983f95...ip/RdxIE601.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/chedownzip.cab
Reboot into Safe Mode (hit F8 key until menu shows up). Run AboutBuster and follow the prompts to scan (choose Yes/OK for all). It will ask you if you want a second scan, choose Yes. Save the log file and post it here.
Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\WINNT\system32\addri32.exe
C:\WINNT\system32\trudk.dll
C:\WINNT\system32\mdgll.dll/
C:\WINNT\system32\cruw32.dll
Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.
To help prevent future spyware installations/infections, please read the
Anti-Spyware Section and use the tools provided.