Welcome to TSF.
Make sure to update Windows and Internet Explorer at
http://windowsupdate.microsoft.com.
Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should
not have any open browsers when you are following the procedures below.
Go to
My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that
Search system folders,
Search hidden files and folders, and
Search subfolders are checked.
Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.
Download
CWShredder and click on Fix (it will automatically fix anything it finds for you). If it asks if you want to delete a certain random file, choose No and post that filename here.
Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = http://www.sharempeg.com/find/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\F2JNNG~1.DLL
O4 - Global Startup: winlogin.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O15 - Trusted Zone: *.greg-search.com
O20 - AppInit_DLLs: 36sg1fv91n.dll
Reboot into Safe Mode (hit F8 key until menu shows up). Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:
C:\WINDOWS\System32\F2JNNG~1.DLL
36sg1fv91n.dll
winlogin.exe - this one should be in the startup folder - make sure to delete WINLOGIN.EXE and NOT -> WINLOGON.EXE
Reboot into Normal Mode and post a new HijackThis log file so we can make sure it's clean.
To help prevent future spyware installations/infections, please read the
Anti-Spyware Section and use the tools provided.