tetonbob

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Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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1. Download combofix.exe to your desktop.
2. Double click on combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall

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Open HijackThis and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.

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