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Old 07-05-2007, 08:34 PM   #6 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 26,562
OS: WinXP and Vista


Re: need some help - computer running very slow

Hi,

Here is a guide for uninstalling Norton, including uninstallers. Be sure to use the uninstaller for the version of Norton/Symantec that is active on your system --> http://basconotw.mvps.org/SymRem.htm

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Open HJT. Click on Open the Misc Tools Section.
*Click on 'Open Uninstall Manager"
*Highlight (click on) iMeshBar
*Click "Delete this entry"
Close HijackThis

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Please ensure Hidden files and folders are viewable:

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

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Using 'My Computer', navigate to and delete the following File and Folders if they still exist.

C:\WINDOWS\system32drei.exe
C:\Program Files\iMeshBar
C:\Program Files\outlook


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Clear your Internet Explorer7 cookies:

* Click on the Start button, then >Control Panel>Internet Options>General tab
* Under Browsing History, click on Delete.
* In the Delete Browsing History box that opens, click on Delete cookies

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Clear Mozilla Firefox cookies:

Open the Mozilla Browser, click Tools>Options>Privacy>Cookies>Clear

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Run a new scan with dss.exe and post the main.txt in your next reply.

How is the system behaving?
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