View Single Post
Old 07-04-2007, 11:26 PM   #4 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
Ried's Avatar
 
Join Date: Jan 2005
Location: Ohio
Posts: 26,549
OS: WinXP and Vista


Re: need some help - computer running very slow

Hi Dan,

Quote:
Ok I uninstalled Norton AV, but it is still showing up in the add/remove program list.
Hmmm..I also still see it active on your system. All of the following are components of Norton that I pulled off of the extra.txt you provided. Go into your Add or Remove programs and uninstall every one of these:

Norton AntiVirus 2005
Norton AntiVirus 2005
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Norton WMI Update
Symantec
Symantec Script Blocking Installer


-------------------------------------------------------------

After you've done that...

Open notepad and copy/paste the text in the quotebox below into it:

Quote:
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ogp156a4"=-
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Ataa"=-
Save this as CFScript, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


--------------------------------------------------------------------

Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


--------------------------------------------------------------------

Run a new scan with HijackThis and save the log.

--------------------------------------------------------------------

Please include the following in your next reply:

C:\ComboFix.txt
Panda results
New HijackThis log
__________________

Member of ASAP since 2005
Member of UNITE since 2006

"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
Ried is offline