Hiya,
We have some new files and a folder than snuck onto your system yesterday. This infection is a backdoor trojan which may also attempt to log keystrokes. Until these logs come up clean, please do not use this computer to access any online banking, or other sites that would require your personal info. Once this is cleaned out, I highly recommend changing any login and password info.
Open
notepad and copy/paste the text in the quotebox below into it:
Quote:
File::
C:\WINDOWS\rsver.dll
C:\WINDOWS\winup32.exe
C:\WINDOWS\hpeg.dll
C:\WINDOWS\winusers.exe
C:\WINDOWS\refsdm.dll
C:\WINDOWS\msn64.exe
Folder::
C:\WINDOWS\isas
|
Save this as
ComboFix-Do.txt, in the same location as ComboFix.exe
Refering to the picture above, drag ComboFix-Do.txt into ComboFix.exe
Follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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Due to this most recent infection, I'd like to use a different online scanner in this round.
Perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
**Note for Internet Explorer 7 users**
If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
__________________
Member of ASAP since 2005
Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."