Tech Support Forum - View Single Post - unable to install, computer is a sitting duck

Jimklinker · 06-30-2007, 08:05 AM

This is the first time that I ask for help regarding my computer. So please don't shoot me if I say something totally noob.

My computer has a weird problem. I think it has a virus of some kind. First I will tell you the symtoms

-Avast can't be started. When I try to start it, it says that ashavast.exe couldn't be located. I tried to reinstall it several times, but the same error keeps occuring.
-My firewall is gone for some reason. I first used sygate personal firewall but it doesn't start anymore when my computer starts. I tried to reinstall it but something doesn't allow it. When I try to install some other firewall (zonealarm) it will not complete the installation.
-When I try to install an other antivirus program AVG, it encounters this problem
Local machine: installation failed
Installation:
Error: Action failed for file avgamsvr.exe: creating file....
No such file or directory
So the installation also failed.
-Without any antivirus and firewall, my computer is unprotected and this results in popups, even when my browser isn't open (celldorado.com etc). I thought my IE 7 was corrupted, so I uninstalled it. But when I tried to reinstall it, the installation failed. the error says that the system couln't locate the desired file. And now my media player won't start anymore.

I hope there is someone who can help me. This is the worst case I have ever encountered. I think there is one basic problem with my computer, which leads to all kinds of problems. I'll post my hijack this file now:

Logfile of HijackThis v1.99.1
Scan saved at 15:55:50, on 30-6-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\WindowZones\WindowZones.sys
C:\Program Files\WindowZones\WindowZones.sys
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AOL\Active Security Monitor\ASMonitor.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Shareaza\Shareaza.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\system32\WTablet\TabUserW.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\wisptis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.savewealth.com/support/ie6/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.savewealth.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.savewealth.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.nl/0SENLNL/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - {DB8B2393-7A6C-4C76-88CE-6B1F6FF6FFE9} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ASM] "C:\Program Files\AOL\Active Security Monitor\ASMonitor.exe" HIDEMAIN
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [WindowZones] C:\Program Files\WindowZones\WindowZones.exe -startminimize
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Microsoft Office Snelzoeken.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: Office Opstarten.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Adobe Reader Snelle start.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Herinneringen van Microsoft Works Agenda.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.savewealth.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/NL-NL/.../GAME_UNO1.cab
O16 - DPF: {83873F92-B99B-400A-9E36-52B5F4970FB7} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game19.zylomgames.com/activex...amesplayer.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1EBD1837-6CFD-4E19-94EB-A53F86BF93CC}: NameServer = 213.51.129.37
O17 - HKLM\System\CCS\Services\Tcpip\..\{3F04CF9C-D6D1-4225-BF90-D5DF86186DBF}: NameServer = 213.51.129.37
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe
O23 - Service: WindowZones Service (WZSvc) - ByteCrusher - C:\Program Files\WindowZones\WindowZones.sys

So hopefully I have profided enough information for you guys to help me. If not, please ask which information you need. I will post them asap.

My computer has no protection anymore, so it's open for attack, please help me. I'm using adaware, cc-cleaner, pc tools firewall plus and Active security monitor, as a last resource. But these aren't enough.

I hope it's not too late, complete formattation would be complete hell.

JIM

06-30-2007, 08:05 AM	#1 (permalink)
Jimklinker Registered User Join Date: Jun 2007 Location: Holland Posts: 10 OS: XP home	unable to install, computer is a sitting duck This is the first time that I ask for help regarding my computer. So please don't shoot me if I say something totally noob. My computer has a weird problem. I think it has a virus of some kind. First I will tell you the symtoms -Avast can't be started. When I try to start it, it says that ashavast.exe couldn't be located. I tried to reinstall it several times, but the same error keeps occuring. -My firewall is gone for some reason. I first used sygate personal firewall but it doesn't start anymore when my computer starts. I tried to reinstall it but something doesn't allow it. When I try to install some other firewall (zonealarm) it will not complete the installation. -When I try to install an other antivirus program AVG, it encounters this problem Local machine: installation failed Installation: Error: Action failed for file avgamsvr.exe: creating file.... No such file or directory So the installation also failed. -Without any antivirus and firewall, my computer is unprotected and this results in popups, even when my browser isn't open (celldorado.com etc). I thought my IE 7 was corrupted, so I uninstalled it. But when I tried to reinstall it, the installation failed. the error says that the system couln't locate the desired file. And now my media player won't start anymore. I hope there is someone who can help me. This is the worst case I have ever encountered. I think there is one basic problem with my computer, which leads to all kinds of problems. I'll post my hijack this file now: Logfile of HijackThis v1.99.1 Scan saved at 15:55:50, on 30-6-2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\WindowZones\WindowZones.sys C:\Program Files\WindowZones\WindowZones.sys C:\Program Files\PC Tools Firewall Plus\FWService.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\SoundMAX\Smtray.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\AOL\Active Security Monitor\ASMonitor.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\DAEMON Tools\daemon.exe C:\Program Files\Shareaza\Shareaza.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\WINDOWS\system32\WTablet\TabUserW.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Microsoft Office\Office\OSA.EXE C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Tablet.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\MSN Messenger\usnsvc.exe C:\WINDOWS\system32\wisptis.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.savewealth.com/support/ie6/search/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.savewealth.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.savewealth.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.nl/0SENLNL/SAOS01 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen R3 - URLSearchHook: (no name) - {DB8B2393-7A6C-4C76-88CE-6B1F6FF6FFE9} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [ASM] "C:\Program Files\AOL\Active Security Monitor\ASMonitor.exe" HIDEMAIN O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s O4 - HKLM\..\Run: [WindowZones] C:\Program Files\WindowZones\WindowZones.exe -startminimize O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Startup: Microsoft Office Snelzoeken.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE O4 - Startup: Office Opstarten.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE O4 - Global Startup: Adobe Reader Snelle start.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Herinneringen van Microsoft Works Agenda.lnk = ? O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: TabUserW.exe.lnk = C:\WINDOWS\system32\WTablet\TabUserW.exe O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O14 - IERESET.INF: START_PAGE_URL=http://www.savewealth.com O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/NL-NL/.../GAME_UNO1.cab O16 - DPF: {83873F92-B99B-400A-9E36-52B5F4970FB7} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.co...haringctrl.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game19.zylomgames.com/activex...amesplayer.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...n.cab31267.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{1EBD1837-6CFD-4E19-94EB-A53F86BF93CC}: NameServer = 213.51.129.37 O17 - HKLM\System\CCS\Services\Tcpip\..\{3F04CF9C-D6D1-4225-BF90-D5DF86186DBF}: NameServer = 213.51.129.37 O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\system32\Tablet.exe O23 - Service: WindowZones Service (WZSvc) - ByteCrusher - C:\Program Files\WindowZones\WindowZones.sys So hopefully I have profided enough information for you guys to help me. If not, please ask which information you need. I will post them asap. My computer has no protection anymore, so it's open for attack, please help me. I'm using adaware, cc-cleaner, pc tools firewall plus and Active security monitor, as a last resource. But these aren't enough. I hope it's not too late, complete formattation would be complete hell. JIM