Tech Support Forum - View Single Post - Sytem is Infected

Wolfdog · 06-24-2007, 11:36 AM

Hi, first post here even though I have been watching for help with my problem, I haven't seen anything specific to it.

I have a few issues going on with the system. I run only Norton for both anti-virus and spyware. After a recommendation from a freind I downloaded Spy Boot Search and Destroy; it detected 166 problems and fixed all but one that was called "My Way - My Web Search" which had 41 entries to it. After that I download Lavasoft's program Ad-Aware and found no critical objects but 58 items in Privacy and it removed 14 infections.

Also when I start up my system a small window comes up with "Windows Installer" and another "Instant Share". The only way to get these to stop is to do a Ctrl Alt Delete.

Yes, the system runs quite slow!~! Think I see why. I do not know how to run a log file for you to review so will need help.

Thank you for any assistance you can give me.

06-24-2007, 11:36 AM	#1 (permalink)
Wolfdog Registered User Join Date: Jun 2007 Posts: 9 OS: XP	Sytem is Infected - Highly I Fear Hi, first post here even though I have been watching for help with my problem, I haven't seen anything specific to it. I have a few issues going on with the system. I run only Norton for both anti-virus and spyware. After a recommendation from a freind I downloaded Spy Boot Search and Destroy; it detected 166 problems and fixed all but one that was called "My Way - My Web Search" which had 41 entries to it. After that I download Lavasoft's program Ad-Aware and found no critical objects but 58 items in Privacy and it removed 14 infections. Also when I start up my system a small window comes up with "Windows Installer" and another "Instant Share". The only way to get these to stop is to do a Ctrl Alt Delete. Yes, the system runs quite slow!~! Think I see why. I do not know how to run a log file for you to review so will need help. Thank you for any assistance you can give me.