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403036387 · 06-13-2007, 11:48 AM

once i installed norton antivirus and restarted my computer, everything but my walpaper dissapeared. my taskbar, start button, and icons were all gone. i contacted norton support and they treated me like i was an idiot who just couldn't "find" the start button. then they told me it wasn't their problem and sent me to mirosoft, who wanted 60 bucks before i could even tell them my problem. i tryed to restart in safe mode but my computer refuses to do that [what up?]. i was able to open internet explorer through task manager [keyboard still works. windows button doesn't open start menu, though].
does anyone know what's going on?

06-13-2007, 11:48 AM	#1 (permalink)
403036387 Registered User Join Date: Jun 2007 Posts: 30 OS: XP, 2000/NT, Mac, DOS	[RESOLVED] Desktop is GONE once i installed norton antivirus and restarted my computer, everything but my walpaper dissapeared. my taskbar, start button, and icons were all gone. i contacted norton support and they treated me like i was an idiot who just couldn't "find" the start button. then they told me it wasn't their problem and sent me to mirosoft, who wanted 60 bucks before i could even tell them my problem. i tryed to restart in safe mode but my computer refuses to do that [what up?]. i was able to open internet explorer through task manager [keyboard still works. windows button doesn't open start menu, though]. does anyone know what's going on?