Tech Support Forum - View Single Post

newhouse1390 · 05-26-2007, 09:59 PM

I have a Dell Inspiron 5100 series notebook computer running Windows XP SP1

The system has been overrun by spy ware and malware, I was attempting to remove it all and actually thought I had gone pretty far, so I decided to install SP2. When I was installing I got errors about something in the registry and then when the update failed and I rebooted the system comes almost all the way up and then restarts. It does this even when I am put into safe mode.

I decided to run a repair against the already installed version of Windows…that seemed to be successful however the problem still remains. Eventually I would like to install a fresh version of Windows, but the data on the hard drive is very important how should I go about getting the data off that drive? Install Windows on a different partition?

Thanks.

05-26-2007, 09:59 PM	#1 (permalink)
newhouse1390 Member, Networking Team Join Date: Jan 2005 Location: Ohio Posts: 1,040 OS: Windows Server 2003	Need Data off of Crashed laptop I have a Dell Inspiron 5100 series notebook computer running Windows XP SP1 The system has been overrun by spy ware and malware, I was attempting to remove it all and actually thought I had gone pretty far, so I decided to install SP2. When I was installing I got errors about something in the registry and then when the update failed and I rebooted the system comes almost all the way up and then restarts. It does this even when I am put into safe mode. I decided to run a repair against the already installed version of Windows…that seemed to be successful however the problem still remains. Eventually I would like to install a fresh version of Windows, but the data on the hard drive is very important how should I go about getting the data off that drive? Install Windows on a different partition? Thanks. __________________ Because you can read this thank a teacher, because it's English thank a soldier.