Tech Support Forum - View Single Post - doesn't recognize the cd/dvd drive anymore?

Jo777 · 05-24-2007, 08:31 PM

My friend has a new HP Pavilion dv6000 Entertainment Laptop that he bought from a friend who has since moved away. When he got it everything was working fine & now all of a sudden it wont recognize the cd/dvd drive. He says he didnt do anything to it but I cant guarantee that.
When you put a cd in the drive, it acts like its going to play it, it makes the sounds like its running, then nothing. In my computer it just shows the C drive & the HP recovery drive, no CD/DVD drive.
I looked in device manager & its as if there is no cd drive at all, it shows nothing having to do w/ one even being installed.
Any suggestions??

If you need any other information about the computer, just let me know & I will get it to you asap.

Thanks a lot for your time!

p.s. I am currently using the puter that is having the issue, if that helps or will help.

05-24-2007, 08:31 PM	#1 (permalink)
Jo777 Registered User Join Date: Sep 2005 Posts: 51 OS: xp	doesn't recognize the cd/dvd drive anymore? My friend has a new HP Pavilion dv6000 Entertainment Laptop that he bought from a friend who has since moved away. When he got it everything was working fine & now all of a sudden it wont recognize the cd/dvd drive. He says he didnt do anything to it but I cant guarantee that. When you put a cd in the drive, it acts like its going to play it, it makes the sounds like its running, then nothing. In my computer it just shows the C drive & the HP recovery drive, no CD/DVD drive. I looked in device manager & its as if there is no cd drive at all, it shows nothing having to do w/ one even being installed. Any suggestions?? If you need any other information about the computer, just let me know & I will get it to you asap. Thanks a lot for your time! p.s. I am currently using the puter that is having the issue, if that helps or will help.