Hello
Please log in on the
Tom account
Go to Start->Run and type in
regedit and hit OK. Go to File->Export and save the registry somewhere as a backup. Close the Registry Editor now.
Save the attached zipped folder found at the bottom of this thread to your desktop. Double click the folder.
Inside the folder will be this file -
delete.reg It should look like this:
Double click on the
delete.reg file and choose
Yes to merge/add it to the registry. You may delete the file afterwards.
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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries
(If they still exist, make sure you do not miss any)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
Please remember to close all other windows, including browsers then click Fix checked.
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Delete the following Folder indicated in
BLUE if it still exists.
C:\Program Files\Common Files\{E020EFB2-0AE9-2057-0719-06060906002c}
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Perform an online scan with Internet Explorer with
Panda ActiveScan- Click on
located at the bottom of the page.
- A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
- Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
- Click on
then click 
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Run
Deckard's System Scanner (DSS) again
- Close all applications and windows.
- Double-click on DSS.exe to run it, and follow the prompts.
- When the scan is complete, one text file will open - main.txt
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your reply.
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Please provide the following logs with your next post:
Panda scan report
C:\Deckard\System Scanner\main.txt
Also include an update on how your system is running