Tech Support Forum - View Single Post - No idea what's wrong, but something simply doesn't feel right.

Ried · 05-17-2007, 06:47 AM

Then we have no choice but to use their uninstaller.

Download and run the Oiuninstaller
There is a tutorial for the uninstaller available
**When the uninstaller is done, reboot and delete the Oiuninstaller.

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Please ensure Hidden files and folders are viewable:

Click Start>Computer->Organize->Folder and Search Options->View tab:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

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Now please check once again and delete this folder:

C:\Program Files\Common Files\Yazzle1654OinUninstaller.exe

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Check your Add/Remove programs--is Outerinfo still listed?

Reboot and run a new scan with dss.exe. Please post the main.txt and let me know if there is any improvement in your system.

05-17-2007, 06:47 AM	#8 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 19,749 OS: WinXP and Vista	Re: No idea what's wrong, but something simply doesn't feel right. Then we have no choice but to use their uninstaller. Download and run the Oiuninstaller There is a tutorial for the uninstaller available When the uninstaller is done, reboot and delete the Oiuninstaller. ------------------------------------------------------------------- Please ensure Hidden files and folders are viewable: Click Start>Computer->Organize->Folder and Search Options->View** tab: * select Show hidden files and folders. * Uncheck Hide protected operating system files (recommended) option. Also, make sure there is no checkmark beside Hide file extensions for known file types. Click OK. ------------------------------------------------------------------- Now please check once again and delete this folder: C:\Program Files\Common Files\Yazzle1654OinUninstaller.exe ------------------------------------------------------------------- Check your Add/Remove programs--is Outerinfo still listed? Reboot and run a new scan with dss.exe. Please post the main.txt and let me know if there is any improvement in your system. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."