Your remaining issues do not appear to be malware related.
You would be better served discussing your firefox issues in the
Mozilla/Firefox section of this forum.
For Sonic Cineplayer, I would try re-installing the program to see if that fixes any of your problem. If your still unsuccessful with playing DVD's, then try asking in the
Windows XP section of this forum, or contact
Sonic Support for assistance.
We are going to leave Live Update 2.6 on your computer, so please disregard my earlier instructions to remove it from your computer.
Again, you should try the
Windows XP section for your question about System Restore vs Norton Ghost. Here are some articles I found which might answer some questions:
Norton Ghost:
http://www.symantec.com/home_homeoff...r&pvid=ghost10
System Restore:
http://www.microsoft.com/technet/pro.../faqsrwxp.mspx
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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries
(If they still exist, make sure you do not miss any)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
Please remember to close all other windows, including browsers then click Fix checked.
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Well done, your logs are clean! There are just a few more things I would like you to do.
Reset System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and
Check "Turn off System Restore" or
"Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.
Turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab.
Uncheck "Turn off System Restore" or
"Turn off System Restore on all drives." Click Apply, and then OK.
This will create a new Restore Point.
Clear Firefox Cookies
- Click Tools -> Options
- Click Privacy Tab
- Click the "Show Cookies" button
- Click the "Remove All Cookies" button, which is at the bottom of the window.
- Click Close
Clear IE7 cookies- On the Internet Explorer 6 Tools menu, click Internet Options. The Internet Options box should open to the General tab.
- Double-click Internet Options to open Internet Properties.
- Click Delete Files button.
- Click Delete button across from Temporary Internet Files.
- Click Yes.
- Click Close.
- Click Ok.
Microsoft Updates
It is very important that you get all of the critical updates for your Operating System and Internet Explorer. Keeping your OS and browser up to date will help make you less susceptible to attacks by Trojans and viruses. Please go to
Microsoft and download all the critical updates to help prevent possible re-infection.
Malware Prevention Tools
These programs configure your computer to prevent known malware-related changes. You can have more than one of these at a time and they take up minimal resources.
- SpywareBlaster - Install & update SpywareBlaster with the latest definitions. After you have updated, click the button - enable protection for all unprotected items. Check regularly for updates.
- IE-Spyad - Extract to your desktop and double-click install.bat. Install options #2 and #4. IE-Spyad places more than 4,000 dubious domains in the IE Restricted list, which impairs attempts to infect your system. It prevents any downloads from the sites although you will still be able to connect to them. You can read more about it on it's homepage.
- MVPS Hosts File - extract and double-click the mvps.bat file. This will replace your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements, preventing your computer from connecting to those sites.
- McAfee SiteAdvisor - helps to warn you before you interact with a dangerous Web site. Works with both IE and Firefox.
- SpywareGuard - real-time protection that detects and blocks spyware before it can execute.
Alternative Web Browsers
Using an alternative browser can help prevent malware from being installed without your knowledge, but may not work on all websites.
Firewalls
If you do not have a firewall, here are a few free ones available for personal use:
Understanding and Using Firewalls
Informational Reading
In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles:
Please respond to this thread one more time so we can mark this thread as resolved.