Hello
- Open AOL and go to help on the toolbar.
- Select About AOL.
- You must then press CTRL+D to access a "secret" panel
- Next disable all of the desktop and IM features that are associated with viewpoint.
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Go to
My Computer >Tools >Folder Options >View tab and
select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option. Also make sure there is no checkmark beside
Hide file extensions for known file types. Click OK.
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Delete the following Folders indicated in
BLUE if they still exist.
D:\Documents and Settings\All Users\Application Data\upload anti real tick
D:\Documents and Settings\Tom\Application Data\UPLOADMEOW
C:\Program Files\Viewpoint
If any of the folders resist deletion, then reboot into safe mode to delete them. Then reboot into normal mode.
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Please run Deckard's System Scanner again, this time using these instructions:
Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK
"%userprofile%\desktop\dss.exe" /config
Tick
Extra Log and
Add/Remove
Click Scan!
- When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
- Please attach extra.txt to your post.
To attach a file to a new post, simply
- Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
- copy and paste the following into the "Upload File from your Computer" box:
C:\Deckard\System Scanner\extra.txt
- Click Upload.