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Old 05-10-2007, 04:00 PM   #12 (permalink)
amateur
Moderator, Analyst, Security Team ; Rangemaster, TSF Academy
 
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Join Date: Jun 2006
Location: USA
Posts: 7,515
OS: XP SP3


Re: Unable to remove Win32/Conhook.C Trojan...etra.txt

Hi,

Excellent! Please remove/delete all the tools I asked you to download, except AVG Anti Spyware and Ccleaner. Use Add/Remove Programs to remove if listed there otherwise just delete them and empty recycle bin.

You can delete these folders too:

C:\Combofix
C:\QooBox

Since AVG Anti Spyware is a trial version, the realtime guard and automatic update will stop functioning after the trial period. That is why we are not installing the guard so it will not interfere with the cleanup or the malware removal process. You can use AVG-AS as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan.

Ccleaner is also a useful tool to keep for cleaning your cookies and temp files on a regular basis.

=============================
Create a new System Restore point to prevent reinfection from old restore points.

Go to Start>Run and type sysdm.cpl. Press Enter
  • Select the System Restore Tab
  • Place a check in "Turn off System Restore on all drives"
  • Click Apply
  • next, uncheck the same checkbox.
  • Click Apply
  • Click OK
You can also find instructions on how to disable and re enable system restore here:
Windows XP System Restore Guide

A colleague of ours has excellent information and tips on the prevention of malware here and more on improving speed/system performance after malware removal here .

Happy Surfing!
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