Ried

Hello ChemicalRomance and welcome to TSF,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

Also be sure to carry out the instructions in the sequence listed below.

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Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% -(Drive that contains the Windows Directory, typically C:\SDFix)

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Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**

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Close any open browsers.

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Double click on combofix.exe & follow the prompts. When finished, it shall produce a log for you which I will need in your next reply.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall

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Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

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Open the extracted SDFix folder and double click RunThis.bat to start the script.

• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt I'll need that in your next reply a well.

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Run a new scan with HijackThis and save the log.

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Please include the following in your next reply:

C:\SDFix\Report.txt
C:\ComboFix.txt
New HijackThis log
Update on system behavior