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Old 05-09-2007, 07:57 AM   #4 (permalink)
j1477
Registered User
 
Join Date: May 2007
Posts: 27
OS: win XP


Re: cannot install any spyware removing software

Thanx for your reply. But b4 I got your suggestion, I had done the following (I got the instructions from the following URL where somebody else seemed to be having similar problems:

http://forums.techguy.org/security/5...stroy-exe.html

Download the HostsXpert 3.7 - Hosts File Manager.
Unzip HostsXpert - Hosts File Manager to a convenient folder such as C:\HostsXpert - Hosts File Manager
Run HostsXpert - Hosts File Manager from its new home
Click "Make Hosts Writable?" in the upper right corner (If available).
Click Restore Microsoft’s Host File and then click OK.
Click the X to exit the program.
Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.

=================
Download Superantispyware (SAS)

http://www.superantispyware.com/supe...freevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

I think I could successfully remove the the malware/spyware, but now I am having other kinds of problems. My browser is behaving weird. One of them is, when I click on a button on any site, it does nothing. Which is why I could not download the Active Virus Shield Scan. Also, when I type into yahoo messenger and press Enter, the stuff I written dissapears.

This is the log from OTMoveIt

File/Folder C:\program files\divx\divx pro codec\gain_trickler_3202.exe not found.
File/Folder C:\WINDOWS\system32\hldrrr.exe not found.
File/Folder C:\WINDOWS\system32\hidr.exe not found.
C:\WINDOWS\system32\svchost moved successfully.
File/Folder C:\program files\divx not found.

Created on 05/09/2007 20:53:38
j1477 is offline