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Old 05-09-2007, 07:52 AM   #25 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 27,073
OS: WinXP and Vista


Re: Viewpoint/Grokster keep reappearing

We're all set here.

Your logs are clean. If there aren't any more problems, please continue with these final instructions and helpful links:

Reset hidden/system files and folders
Windows XP
===============
Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Deselect the Show hidden files and folders option.
* Select the Hide file extensions for known types option.
* Select the Hide protected operating system files option.
Click Yes to confirm.
Click OK.

Ensure Windows Auto Update is Enabled
*Go to Start>Run - type wuaucpl.cpl
*Tick on the checkbox - "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".

Create a new System Restore point
Click Start >> Run - type SYSDM.CPL & press Enter
* Select the System Restore Tab
* Tick on the checkbox - "Turn off System Restore on all drives"
Click Apply
* Then untick the same checkbox & click OK
This will prevent any reinfection from previous restore points.


You already have a good multi-layered protection set up, so I have no recommendations for any additional programs--but please take a look at these well written articles:

PC Safety and Security--What Do I Need?

HOW DID I GET INFECTED IN THE FIRST PLACE? by Tony Klein
THE ANTI-SPYWARE TUTORIAL
MAKING INTERNET EXPLORER SAFER
Understanding and Using Firewalls

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

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Follow the list above and the potential for infection will reduce dramatically.
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