Hi again
Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.
I have attached a file to this post to remove a hidden LOP task. Click on the zip file attached to open and extract the file
quanta.bat to your desktop. Double click on
quanta.bat – a window will open and quickly close – this is normal.
Reboot
Reboot your system in
Safe Mode.
- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
- Instead of Windows loading as normal, a menu should appear
- Use the arrow key to highlight Safe Mode and press Enter.
Uninstall Programmes
Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs
(if present):
MessengerPlus3 This program is known to install LOP malware that was present on your system
File Deletions
Delete the following File indicated in
RED if it still exists.
C:\WINDOWS\
gacud1.dll
Reboot
Reboot your system in Normal Mode.
Please download this tool >
System Repair Engineer- Extract it to it's own folder & double click SREng.exe to run it
- Select 'Smart Scan' & tick "Verify Digital Signatures"
- Click on the [Scan] button
- When finished, click on the [Save Reports] button & save the log to Desktop
- Attach the log in your next reply. Dont post it
Note: You may have to rename SREngLog.
log to SREngLog.
txt before attaching.