Hi,
Now we can begin the cleansing process. Please copy this page to
Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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Download
AVG Anti Spyware
Use the link at the bottom of the page under
"AVG Anti-Spyware Free for Windows"

- Install AVG Anti Spyware
- Double-click the icon on Desktop to launch AVG
- On the top of the main screen click Shield
- Click the word active to change it to inactive
- On the top of the main screen click Update.
- Then click on Start Update. The update will start and a progress bar will show the updates being installed.
- Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
- Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
- Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"
When you have finished updating,
EXIT AVG Anti Spyware. Do Not run a scan just yet, we will shortly.
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Disable Windows Defender as it may interfere with the fixes below:
- Open Windows Defender.
- Click on Tools, Options.
- Scroll down and uncheck Turn on real-time protection (recommended).
- After you uncheck this, click on the Save button and close Windows Defender.
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Please reboot your computer in
Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5)
Login with your usual account. Make sure to close any open browsers.
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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries:
O2 - BHO: ChangerBHO Class - {0edc6c20-a31c-11db-8ab9-0800200c9a66} - C:\WINDOWS\system32\cica.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: WeeklyExecuter Class - {f015f320-ab08-11db-abbd-0800200c9a66} - C:\WINDOWS\inetloader.dll
O2 - BHO: SpoofBHO Class - {F67EEB12-AB09-11DB-A6F1-260856D89593} - C:\WINDOWS\se_spoof.dll
Click
'Fix Checked' and close HijackThis.
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Double-click on
SmitfraudFix.exe to start the tool.
Select option
#2 - Clean by typing
2 and press
Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "
Registry cleaning - Do you want to clean the registry?" answer
Yes by typing
Y and hit
Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer
Yes to the question "
Replace infected file?" by typing
Y and hit
Enter.
A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually.
Reboot back into Safe Mode.
The tool will create a log named
rapport.txt in the root of your drive, eg: Local Disk C:
(C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
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Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now,
Uncheck Everything and
delete if present:
· "Security Info"
· "Warning Message"
· "Security Desktop"
· "Warning Homepage"
· "Desktop Uninstall"
Also make sure the
'Lock desktop items' box is
unticked. Click OK, and then Click Apply, then OK.
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Empty the Recycle Bin by right-clicking the
Recycle Bin icon on your Desktop, and then clicking
Empty Recycle Bin.
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Close
ALL open Windows / Programs / Folders. Run
AVG Anti-Spyware with it's updated definitions:
IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Run
AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
- Click Scanner
- Click on the Scan tab
- Click Complete System Scan to begin scanning.
Once the scan is complete do the following:
- If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
- Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
**AVG Anti-Spyware is compatible with most AV and anti-spyware products, and the free version will continue to be useful as a second anti-malware scanner.
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Reboot into Normal Mode.
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Double-click on
SmitfraudFix.exe to start the tool.
Select option
#3 - Delete Trusted zone by typing
3 and press
Enter
Answer
Yes to the question "Restore Trusted Zone ?" by typing
Y and hit
Enter.
Notes
1. If you use
SpywareBlaster and/or
IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
2. As many of the variants of Smitfraud have begun invading the Hosts file, this tool will reset your Hosts file as a necessary precaution. You will also have to reset any specific modifications you may require such as Hosts MVPS.
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Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:
Perform an online scan with Internet Explorer with
Panda ActiveScan- Click on
located at the bottom of the page.
- A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
- Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting

- If it finds any malware, it will offer you a report.
- Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
- Click on
then click 
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Then post the following logs in your next reply...
c:\rapport.txt
AVG A/S log
Panda log
Hijackthis log