suebaby41

Thank you for responding.

Your log appears to be clean. Please advise me of any problems you still have.

Tools Downloaded To Clean Your Computer
I asked you to install some tools. Whether or not you need to keep these programs must be decided by you. If you choose to uninstall them, follow these directions:

1. Click Start > Control Panel.
2. In Control Panel, double-click Add or Remove Programs.
3. In Add or Remove Programs, highlight the program, click Remove.
4. Close the Add or Remove Programs and the Control Panel windows.

Optional Tools:

1. Ad-Aware SE Personal Edition scans, detects, and removes spyware on your computer.
2. ATF-Cleaner features include:
   • Cleaning of all user temp folders, administrator only can use this feature.
   • Cleaning of the Java cache, which seems to be harboring more and more malware.
   • Cleaning the cache, cookies, history, download history, visited links and saved passwords.
3. AVG Anti-Spyware is a good scanner to use. This will auto update for the trial period of 30 days. Afterwards, you will need to update manually before scanning. Scan weekly if you have high Internet use.
4. HijackThis may be uninstalled; however, if you should ever encounter another problem and seek help in this forum or others like it, you will need to download this application.
5. The program below can be uninstalled/deleted. These are not programs that you would need to use often so you can always download them again when a forum expert recommends their use. ComboFix.

Restore the default settings for files/folders..

1. Go to My Computer.
2. Select the Tools menu and click Folder Options.
3. Click the View tab.
4. Under Advanced Settings, click the Restore Defaults button in the lower right corner.
5. Click Apply and then the OK and close My Computer.

Please take the time to read my All Clean Post. .
Please follow these simple steps in order to keep your computer clean and secure:

1. Disable and Enable System Restore. After cleaning, you will need to disable the System Restore function For Windows XP.
   Files placed in the System volume information folder are source files for the System Restore function that is available in Windows XP operating system. Files that were healed were moved in their original INFECTED state into this folder and it is necessary to DELETE them by following these steps:
   1. Close all open programs. Then right-click My Computer on the Windows desktop
   2. Click on Properties.
   3. Click on the System Restore tab.
   4. Check Turn off System Restore on all drives.
   5. Restart the system.
   6. Enable System Restore by going through the first four steps again and uncheck the item mentioned in Step D.
   7. You can find instructions on how to disable and enable system restore in the Windows XP System Restore Guide.
2. Make your Internet Explorer more secure: This can be done by following these simple instructions:
   1. From within Internet Explorer click on the Tools menu and then click on Options.
   2. Click once on the Security tab
   3. Click once on the Internet icon so it becomes highlighted.
   4. Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub frames across different domains to Prompt
   5. When all these settings have been made, click on the OK button.
   6. If it asks you if you want to save the settings, press the Yes button.
   7. Next press the Apply button and then the OK to exit the Internet Properties page.
3. Use IE-SPYAD: Install IE SPYAD. Add another level of protection to your Internet Explorer browser by blocking certain sites that are known to contain malware. IE SPYAD puts several thousand sites in your restricted zone so you'll be protected when you visit innocent looking sites that aren't actually innocent at all. If you happen on a site within its list, they can't hijack you or install anything. Program is free and is updated about once a month. Please follow readme instructions for install; it is a little different. Single user PC use IE Spyad1. Multi user XP PC use IE Spyad2.
4. Use a Firewall: - I cannot stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
   Computer Safety On line - Software Firewalls
5. Use An Antivirus Software and Keep It Updated: - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out. For an article on antivirus programs and a listing of some available ones see the link below:
   Computer Safety On line - Anti-Virus
6. Visit Microsoft's Windows Update Site Frequently: It is important that you visit Microsoft Windows Update regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
7. You should scan your computer with Spybot S&D on a regular basis just as you would an anti- virus software. A tutorial on installing & using this product can be found here:
   Using Spybot - Search & Destroy to remove Spyware from Your Computer
8. You should scan your computer with Ad-Aware as well as Spybot S&D and your anti-virus program on a regular basis. A tutorial on installing & using this product can be found here:
   Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer
9. Install SpywareBlaster: SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
   Computer Safety on line Anti Malware
10. Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    1. Click the start button on the task bar at the bottom of your screen
    2. Click run
    3. In the dialog box, type services.msc
    4. hit enter, then locate dns client
    5. Highlight it, then doubleclick it.
    6. On the dropdown box, change the setting from automatic to manual.
    7. Click OK.
11. Use an alternative instant messenger program:.Trillian and Miranda IM These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
12. Please read Tony Klein's excellent article: How I got Infected in the First Place
13. Please read Understanding Spyware, Browser Hijackers, and Dialers
14. Please read Simple and easy ways to keep your computer safe and secure on the Internet.
15. If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built in popup blocker (as an added benefit!) that I have ever seen.
    Another good browser is Opera . Opera 9 comes loaded with the tools to keep you productive and safe. Try it today, it's absolutely free. Some of the Opera features are: Customization, BitTorrent, Content blocker, Add your favorite search engines, Thumbnail preview of tabs, Widgets, Transfer manager, Tabbed browsing, Password manager, Sessions (You can save a collection of open tabs as a session, for later retrieval, or start with the pages you had open when Opera was last closed.), Keyboard Shortcuts, Cookie control, a multitude of languages, Validate code, Toggle graphics and style sheets, and Special features such as Full-screen mode, Kiosk mode.
16. Update all these programs regularly: Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
17. If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back.

Follow these steps and your potential for being infected again will reduce dramatically.
Good luck!