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herring · 05-03-2007, 05:19 PM

I am unable to follow the semi-automated steps I was directed to because the affected system is in an infinite bluescreen/reboot loop. Here is the original post and reply at the McAfee site.

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I tried to install VirusScan on a laptop that has a virus (flagged by cp1041.nls in the root directory) and the laptop is now in an infinite loop of bluescreen/reboot. I can boot into SafeMode, but removing the cp1041.nls file does not change the symptom.

How do I remove this virus from safe mode? I have access to the internet (obviously) from other, protected computers in the house.

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herring

Register at this Forum then follow these Steps post the required log in that forum,not here.

They`ll be able to assist you in removing any infection(s).

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As I said in my first post, I cannot operate the laptop in any mode except safe mode. I could only do steps 1 (since add/remove software works in SafeMode) and 2 (since I already had Ad-Aware SE Personal on the system) before their process requires internet access and download capability, which I don't have.

The laptop in in a bluescreen/reboot infinite loop ever since I tried to download McAfee VirusScan onto it.

I need some manual assistance, I fear.

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I was unable to complete steps 3-5 with the infected laptop. It is a Toshiba Satellite 5205-S505 running XP Home Edition. The OS is downrev, but I was unable to upgrade it before the system went into its reboot loop. I can run in SafeMode and can collect more info manually, but I need some guidance.

Thanks for any help.

05-03-2007, 05:19 PM	#1 (permalink)
herring Registered User Join Date: May 2007 Posts: 25 OS: XP	cp1041.nls removal help I am unable to follow the semi-automated steps I was directed to because the affected system is in an infinite bluescreen/reboot loop. Here is the original post and reply at the McAfee site. ****************************** I tried to install VirusScan on a laptop that has a virus (flagged by cp1041.nls in the root directory) and the laptop is now in an infinite loop of bluescreen/reboot. I can boot into SafeMode, but removing the cp1041.nls file does not change the symptom. How do I remove this virus from safe mode? I have access to the internet (obviously) from other, protected computers in the house. ***** herring Register at this Forum then follow these Steps post the required log in that forum,not here. They`ll be able to assist you in removing any infection(s). ***** As I said in my first post, I cannot operate the laptop in any mode except safe mode. I could only do steps 1 (since add/remove software works in SafeMode) and 2 (since I already had Ad-Aware SE Personal on the system) before their process requires internet access and download capability, which I don't have. The laptop in in a bluescreen/reboot infinite loop ever since I tried to download McAfee VirusScan onto it. I need some manual assistance, I fear. ******************************* I was unable to complete steps 3-5 with the infected laptop. It is a Toshiba Satellite 5205-S505 running XP Home Edition. The OS is downrev, but I was unable to upgrade it before the system went into its reboot loop. I can run in SafeMode and can collect more info manually, but I need some guidance. Thanks for any help.