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Old 05-03-2007, 07:16 AM   #6 (permalink)
alba
Analyst, Security Team
 
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Join Date: Feb 2005
Location: Eire
Posts: 2,006
OS: Vista, Ubuntu 8.04


Re: pop ups doing my head in

Hi again jason@jason859.

This will take a couple of runs to clean so please stay with me

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

===============================================

Additional Downloads

Please download these additional files/programs. Do not run them until instructed to do so.

=================

1. Download this file - Here

Alternative link


* IMPORTANT !!! Place combofix.exe on your Desktop


Double click on combofix.exe & follow the prompts.
When finished, it shall produce a log for you.

Post the ComboFix.txt in your next reply.

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall


=================

Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


=================

Please Run a scan with Deckard's System Scanner and save the log

===============================================




In your next post, please include fresh logs from:
  • ComboFix.txt
  • Online scan
  • main.txt
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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