Hello cyntharris1,
I've merged your 2 other threads into this one. Please do not create multiple threads, hours apart for the same issue as this is tantamount to 'bumping' your thread and only serves to confuse and waste volunteer resources.
Please refer to the Posting Rules found in Step 5 of our sticky topic
(Updated!) IMPORTANT - Read This Before Posting A Log
Quote:
Posting Rules
2. Please be considerate of the fact that the people helping you are not being paid for this, and in fact usually have a job, and have a limited amount of time to help, and can only do so much. If no one has replied to your thread within 48hrs after you posted it, please reply in your thread with the word BUMP. to move it forward.
DO NOT Bump the thread unless 48 hours has passed. We work from oldest to newest posts... so your wait will be longer if you bump it forward before the 48 hours is up.
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As you can see, we are quite busy in this forum. One of the Analysts will get to your log as soon as possible and we would appreciate your patience.
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Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."