strobelfamily

Let's try this again....sorry for the partial post.


Ok...now I have a new problem after trying to complete a uninstall of kaspersky (I was hoping to uninstall and reinstall to see if that corrected the problem)...now I have a winlogo.exe error and according to windows it's a trojan/worm...it is now in perpetual reboot mode. Powers up...reboots after less than 3 minutes and starts the process all over again...I can boot in Safe Mode but I am clueless after that.

What has happened is this....

While uninstalling kaspersky I got the following error message.

Uninstalling Error...while stopping utilities...Error 1921. Service Kaspersky AntiVirus 6.0 (AVP) could not be stopped. Verify that you have sufficient privileges to stop system services.

I choose to cancle instead of retry.

Next Message: Uninstall ended prematurely because of an error.

Restarted the computer (Start, Restart computer)

Next Message: ending AVP.exe...this program is not responding.

I choose end now. (probably where my problems started)

System Restarts

Kaspersky messages..
Activate - I ignore this for now
run System Scan - I ignore this for now
Web AntiVirus HTTP traffic scan failed - I close this message
Restart Computer Necessary

Please restart your computer to complete the installation of new or updated protection components.

Restart....It is necessary to restart the computer...Restart Now? - I choose yes.

System Restarting

Kaspersy messages...
Activate - I ignore this for now
Some compents have failed to start.

Winlogon.exe error...didn't catch it all

Reboots on it's own.

It continues to do this until I catch that I message from Windows that it's a trojan/worm.

I rebooted in safe mode and that's where it stands. I can't do anything with kaspersky in safe mode.

Sorry...guess I've messed this all up...you can give up on me now because I'm read to give up on the computer.