Please save these instructions to Notepad as the internet will not be available to you at certain points of the removal process.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below.
Make sure to work through all the Steps in the exact order in which they are listed below.
If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
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The cleaning process is not instant. Please follow through to the end until I tell you your machine is clear.
The absence of symptoms does not mean that everything is clean.
Please make every effort to reply to my posts in a timely manner. Malware spreads quickly, and the longer an infection remains on a system, increases the llikelihood of any additional infections coming into your computer.
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Download
SDFix and save it to your Desktop.
Double click
SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)
DO NOT run SDFix yet. We will shortly
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Update AVG Anti-Spyware
I see you have AVG Anti-Spyware already. Please update it's definitions, and run a scan where I have placed it in this fix.
Run AVG Anti-Spyware- From the main screen, click on update, then click the Start
update button.
- After the update finishes (the status bar at the bottom will display "Update
successful")
- select the "Settings" tab.
- Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
- Under "Reports"
- Select "Automatically generate report after every scan"
- Un-Select "Only if threats were found"
- Exit AVG Anti-Spyware. DO NOT scan yet.
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Enter Safe Mode
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8
- Instead of Windows loading as normal, a menu should appear
- Use the up arrow key to highlight Safe Mode and press Enter.
- Login with your usual account
Note: Some systems, this may be the F5 key, so try that if F8 doesn't work.
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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries
(If they still exist, make sure you do not miss any)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.google.ca
O16 - DPF: {85D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin class) - http://secure2.comned.com/signuptemp...ogin-devel.cab
Please remember to close all other windows, including browsers then click Fix checked.
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Run AVG Anti-Spyware
Run
AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
- Click Scanner
- Click on the Scan tab
- Click Complete System Scan to begin scanning.
Once the scan is complete do the following:
- If you have any infections you will prompted, then select "Apply all actions"
- Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
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Run SDFix
- Open the extracted SDFix folder and double click RunThis.bat to start the script.
- Type Y to begin the cleanup process.
- It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
- Paste the contents of the Report.txt back on the forum
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Restart your computer in Normal Mode
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Change Your Home Page- Go to the Web page you want to make your home page.
- On the Internet Explorer 6 Tools menu, click Internet Options.
- In the Internet Options box, on the General tab, click the Use Current button.

- Click OK.
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Download
ComboScan to your
Desktop.
Note: You must be logged onto an account with administrator privileges.- Close all applications and windows.
- Double-click on comboscan.exe to run it, and follow the prompts.
- When the scan is complete, two text files will open - ComboScan.txt <- this one will be maximized and Supplementary.txt <-this one will be minimized
- Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of ComboScan.txt in your thread in the HijackThis Log Help Forum.
- Please attach Supplementary.txt to your post.
To attach a file to a new post, simply
- Click the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
- copy and paste the following into the "Upload File from your Computer" box:
C:\ComboScan\Supplementary.txt
- Click Upload.
What ComboScan will do:
- create a new System Restore point in Windows XP and Vista.
- clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
- check some important areas of your system and produce a report for your analyst to review. ComboScan automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
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Please include the following in your next reply:
AVG Anti-Spyware Results
C:\SDFix\Report.txt
C:\ComboScan\ComboScan.txt
C:\ComboScan\Supplementary.txt - Please attach