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raid drive not booting
one thing to look out for if a users raid array is not booting
If the user has an ide drive connected as well get them to go into the boot menu and look under the hard drives section which would be directly under the boot order and get them to disable the ide from the boot sequence.
This should leave the raid array as the only drive to boot from in the boot sequence.
This may not always be the only problem but it is a good place to start
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