Hello and welcome back to TSF.
Please download the attached
MattNicholson.zip the bottom of this post. Double click on the zip file and then double click on the file named
MattNicholson.reg within it. When prompt, click
yes to allow it to merge into the registry.
Unhide Files
Go to My Computer->Tools->Folder Options->View tab:
- Under the Hidden files and folders heading, select Show hidden files and folders.
- Uncheck the Hide protected operating system files (recommended) option.
- Also make sure there is no checkmark beside Hide file extensions for known file types
- Click Yes to confirm and then click OK.
File Deletions
Delete the following Files indicated in
RED if they still exist.
C:\Program Files\Internet Explorer\MSIMG32.dll
C:\WINDOWS\system32\actskn45.ocx
Online Scan
Please perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Logs
Please post the following logs in your next reply...
- Kaspersky’s Online Scan Log
- A Fresh New Comboscan Log