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Ried · 02-25-2007, 08:12 PM

Have you intentionally disabled your System Restore feature?

Click Start>Run and type in services.msc

Look for System Restore Service, double click it to view it's status and please report that here.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs)

Viewpoint Manager
Viewpoint Media Player

Viewpoint actively collects data and reports it back to the authors and we recommend uninstalling Viewpoint and it's components.

**If the above resist uninstall, boot into Safe Mode to uninstall.

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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version.

02-25-2007, 08:12 PM	#12 (permalink)
Ried Assistant Manager, TSF Academy; Moderator/Analyst Security Team Join Date: Jan 2005 Location: Ohio Posts: 26,591 OS: WinXP and Vista	Have you intentionally disabled your System Restore feature? Click Start>Run and type in services.msc Look for System Restore Service, double click it to view it's status and please report that here. Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) Viewpoint Manager Viewpoint Media Player Viewpoint actively collects data and reports it back to the authors and we recommend uninstalling Viewpoint and it's components. If the above resist uninstall, boot into Safe Mode to uninstall. ------------------------------------------------------------ Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update. Updating Java: Download the latest version of Java Runtime Environment (JRE) 6*. Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications". Click the "Download" button to the right. Check the box that says: "Accept* License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed. Then from your desktop double-click on jre-6-windowsi586-p.exe to install the newest version. __________________ Member of ASAP since 2005 Member of UNITE since 2006 "It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul." Last edited by Ried; 02-25-2007 at 08:28 PM.