Ried

Hiya,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out these instructions.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Diable Windows Defender:

• Open Windows Defender.
• Click on Tools, Options.
• Scroll down and uncheck Turn on real-time protection (recommended).
• After you uncheck this, click on the Save button and close Windows Defender.

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Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

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Open HijackThis and click on 'Do a System Scan Only'. Check the following entries:

O2 - BHO: PnIEBrowserHelperObj Class - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - blank (file missing)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {65E7DB1D-0101-4100-BD66-C5C78C917F93} (WTDMMPVersion Class) - http://install.wildtangent.com/bgn/p...im/install.cab


Click 'Fix Checked' and close HijackThis.

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Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.
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Using My Computer, navigate to and delete the following File and Folders

c:\program files\FunWebProducts
c:\program files\MyWebSearch
C:\Program Files\LimeShop\System\Code\cj.class

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Double-click on SmitfraudFix.exe to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot into Normal Windows.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: (C:rapport.txt) or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

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Next go to Control Panel click Display>Desktop>Customize Desktop>Web> Now, Uncheck Everything and delete if present:
· "Security Info"
· "Warning Message"
· "Security Desktop"
· "Warning Homepage"
· "Desktop Uninstall"

Also make sure the 'Lock desktop items' box is unticked. Click OK, and then Click Apply, then OK.

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Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.

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Close ALL open Windows / Programs / Folders. Run AVG Anti-Spyware with it's updated definitions: IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  Once the scan is complete do the following:
• If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
• Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).

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Reboot into Normal Mode.

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Double-click on SmitfraudFix.exe to start the tool.
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.

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Please run this online scan to search for any other files that may be lurking. It can take some time, so please be patient and allow it to run it's full course:

Please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

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1. Download ComboScan to your Desktop.
2. Close all applications and windows.
3. Double-click on comboscan.exe to run it, and follow the prompts.
4. When the scan is complete, a text file will open - ComboScan.txt
5. Copy and paste the contents of ComboScan.txt in your next reply.
6. A folder, C:\ComboScan will also open. In it will be another text file, Supplementary.txt
7. Please Attach the Supplementary.txt to your post.

To attach a file to a new post, simply

1. Click the[Manage Attachments] button under Additional Options>Attach Files on the post composition page, and
2. copy and paste the following into the "Upload File from your Computer" box:

   C:ComboScanSupplementary.txt

3. Click Upload.

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Then post the following logs in your next reply...

c:\rapport.txt
AVG A/S log
Kaspersky log
ComboScan.txt
Attach the Supplementary.txt