Tech Support Forum - View Single Post - Laptop crashed using iTunes 7.0 with Windows Vista

Bob_66 · 02-24-2007, 02:59 AM

Hi,

I was trying to transfer some music from my desktop itunes library to my new sony vaio laptop (VGN-N21S/W) via my wireless network.

One song successfully copied to the laptop but when I tried a second file itunes hung and I haven't been able to restart the laptop.

There was an error to say Windows Explorer was not responding which appeared after I tried to stop itunes in Task Manager.

I tried turning the power off (dangerous I know) but when I powered the laptop up again it still had itunes onscreen and I can no longer access Task Manager.

Please help! Do I need to boot up in safe mode (if so, how?) to end the application, or is the problem more serious than that?

Thanks for any help,
N

***Apologies, have managed to reboot successfully now***

02-24-2007, 02:59 AM	#1 (permalink)
Bob_66 Registered User Join Date: Jul 2006 Posts: 18 OS: Windows Vista	Laptop crashed using iTunes 7.0 with Windows Vista Hi, I was trying to transfer some music from my desktop itunes library to my new sony vaio laptop (VGN-N21S/W) via my wireless network. One song successfully copied to the laptop but when I tried a second file itunes hung and I haven't been able to restart the laptop. There was an error to say Windows Explorer was not responding which appeared after I tried to stop itunes in Task Manager. I tried turning the power off (dangerous I know) but when I powered the laptop up again it still had itunes onscreen and I can no longer access Task Manager. Please help! Do I need to boot up in safe mode (if so, how?) to end the application, or is the problem more serious than that? Thanks for any help, N *Apologies, have managed to reboot successfully now* Last edited by Bob_66; 02-24-2007 at 03:02 AM. Reason: Problem resolved