Ried

Hi,

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

--------------------------------------------------------------------

Search for the following file via Start>Search>All files and folders. If found, please delete it:

clfmon.exe

--------------------------------------------------------------------

Uninstall the following outdated SunJava via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs):

These are outdated, no longer needed on the system, and pose a security risk

Java 2 Runtime Environment, SE v1.4.2_06
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4

--------------------------------------------------------------------

We need to get an online scan done. Try Kaspersky:

Please perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

--------------------------------------------------------------------

If your system still cuts out, please do the following:

Download Dr.Web CureIt to the desktop:
ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

Doubleclick the drweb-cureit.exe file and Allow to run the express scan. This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.

• Once the short scan has finished, we need to change the default settings.
• In the Menu Bar, Go to Options>Change Settings.
• Click on the Actions tab
• Using the drop down menus, change each item under Objects and Malware to Report
• Next, mark the drives that you want to scan.
• Select all drives. A red dot shows which drives have been chosen.
• Click the green arrow at the right, and the scan will start.
• Click 'No to All' if it asks if you want to cure/move the file.
• After the scan has completed, in the Dr.Web CureIt menu on top, click File and choose Save Report List
• Save the report to your desktop. The report will be called DrWeb.csv
• Close Dr.Web Cureit.
• Post the contents of the log from Dr.Web you saved previously in your next reply.