Ried

Hello bj57 and welcome to TSF,

You currently have 2 Anti Virus programs installed. (AVG Free and McAfee)While it may seem to be added protection for you, more than 1 Anti Virus can cause conflicts and confusion between the AV programs as well as system instability. Please choose and run only 1 and uninstall the other via the Add/Remove Programs in the Control Panel.

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Disable Windows Defender as it may interfere with the fix below:

• Open Windows Defender.
• Click on Tools, Options.
• Scroll down and uncheck Turn on real-time protection (recommended).
• After you uncheck this, click on the Save button and close Windows Defender.

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Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/file...Fixwareout.exe

• Save it to your desktop and run it.
• Click "Next", then Install, make sure "Run fixit" is checked and click Finish.
• The fix will begin: Please follow the prompts.
• You will be asked to reboot your compute: Please do so.
• Your system may take longer than usual to load and this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

**If you receive an error message while trying to run FixWareout, copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder, and run FixWareout again.

Run HijackThis. Click "Do a System Scan Only" , and place a check next to the following items (if found):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: (no name) - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/p...im/install.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.66 85.255.112.130
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.114.66 85.255.112.130
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.66 85.255.112.130

Click FIX CHECKED. Close HijackThis.

Please include the following in your next reply:

C:\fixwareout\report.txt
New HijackThis log