fredmh

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

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We got the main part of LOP. Now let's go after the rest of the junk.


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DOWNLOADS


CLEANUP! version 4.52 – TEMP FILE CLEANING


Please download Cleanup! and install it. You will use this later.

Alternative link Cleanup Alt


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.



AVG Anti-Spyware 7.5



Please download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"

1. Install AVG Anti-Spyware 7.5.
2. Double-click the icon on Desktop to launch AVG A-S 7.5
3. On the top of the main screen click Shield
4. Click the word active to change it to inactive
5. On the top of the main screen click Update.
6. Then click on Start Update. The update will start and a progress bar will show the updates being installed.
7. I also recommend changing the "Update interval" to something more reasonable like 12 hours.

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DISABLE NT SERVICES


Click Start->Run - type services.msc & then click on the OK button
*Locate the service - UpdKpg
*Double-click on it to open the Properties dialog.
*Under the General tab: <--Take note and write down the *Service name given as we will need it shortly.
*Stop the service by using the Stop button.
*Change the Startup type to Disabled & then click on the OK button

Next, start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
*In the popup box that appears, type in the *Service Name you found in the General Tab for UpdKpg.
Do NOT allow a reboot yet.

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SAFE MODE RE-BOOT

Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

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FIXES AND DELETIONS


Open HijackThis and click on 'Do a System Scan Only'. Check the following entries (If they still exist, make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/c...rch.yahoo.com/
O4 - HKLM\..\Run: [Show List Setup Poll] C:\Documents and Settings\All Users\Application Data\AdminIntraShowList\ExitReadme.exe
O16 - DPF: {7D47379A-DF2E-4F72-9D1C-FED5499FB5D3} - http://gromozon.com/fdf42f8a/10002/1/xp/FreeAccess.ocx
O16 - DPF: {FAFF0003-0A01-121A-A1C9-08032B23E0CC} - http://uk.global-acces.com/bc/nat3.exe
O23 - Service: UpdKpg - Unknown owner - \\?\C:\Program Files\Common Files\System\lpt8.exe (file missing)



Please remember to close all other windows, including browsers then click Fix checked.

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UNHIDE HIDDEN FILES

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

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Delete the following Files indicated in RED[/b] and Folders indicated in BLUE if they still exist.

C:\Documents and Settings\All Users\Application Data\AdminIntraShowList

C:\Program Files\Common Files\System\lpt8.exe[/b]


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RUNNING SCANNERS


Cleanup

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:

Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files (if present)
• Cleanup! All Users
• Click on the Temporary Files tab and uncheck the box for Scan drives for files matching if it’s checked.

Click OK
Press the CleanUp! button to start the program and DO NOT reboot when prompted.


AVG Anti-Spyware 7.5

• Run AVG A-s with it's updated definitions: (...it's important that all windows must be closed)
  This scan can take quite a while to run, so be prepared.
• Click Scanner
• Click on the Scan tab
• Click Complete System Scan to begin scanning.
  
  
  
  
• When the scan is complete click Recommended Action and change it to Quarantine (1),
• If not click Recommended Action and choose Quarantine from the popup menu. (2)
• At the bottom of the window click on the Apply all Actions button. (3)

When done, click the Save Scan Report button. (4) then click Save Report As and save it to your desktop.

IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.



Note: DO NOT USE the computer while AVG A/S is scanning. If Explorer or the Control Panel are opened some malware types will
reinfect your system or will not be cleaned properly.

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SYSTEM RE-BOOT

Reboot into Normal Mode.

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ON-LINE SCANS

Perform an online scan with Internet Explorer with Panda ActiveScan

1. Click on located at the bottom of the page.
2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
3. Enter your e-mail address, country, and state & click "Free Online Scan" * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on then click

* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan

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FOLLOW-UP

Please return and post these items in the order listed:

Special tools
AVG A/S
Panda scan
A new HJT log run in Normal Mode

Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode

Please let me know how your system is behaving.