Sempurna

Hi Terry,

No worries about not being able to attach any log. Just copying and pasting them in the post is fine.

Your not being able to change your homepage could be due to SpySweeper not allowing that change. Disable SpySweeper and see if you can change your homepage or not.

Things are looking good. Your HJT appears to be clean. But, let’s run a couple of other scans to make sure we’re not leaving anything behind.


NEXT:

CLICK HERE to use Panda ActiveScan:

1. Once you are on the Panda site click the "Scan your PC" button located at the bottom of the page.
2. A new window will open... click the "Check Now" button.
3. Enter your Country.
4. Enter your State/Province.
5. Enter your e-mail address.
6. Select either Home User or Company.
7. Click the big "Free Online Scan" button.
8. If it wants to install an ActiveX component allow it.
9. It will start downloading the files it requires for the scan (Note: It may take a couple of minutes).
10. When the download is complete, click on "Local Disks" to start the scan.
11. When the scan completes, if anything malicious is detected, click the "See Report" button; then "Save Report" and save it to a convenient location. Post the contents of the Panda scan report in your next reply.

NEXT:

Please do an online scan with Kaspersky Online Scanner:

• Click on Kaspersky Online Scanner.
• You will be prompted to install an ActiveX component from Kaspersky, click Yes.
• The program will launch and then begin downloading the latest definition files.
• Once the files have been downloaded click on Next.
• Now click on Scan Settings.
• In the scan settings make sure that the following are selected:
  • Scan using the following Anti-Virus database:
    Extended
  • Scan Options:
    Scan Archives
    Scan Mail Bases
• Click OK.
• Now under select a target to scan:
  • Select My Computer.
• This program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save Report As button.
  • In the File name: field, type kavscan.
  • In the Save as type: field, select Text file (*.txt).
• Save the file to your desktop.
• Copy and paste that information in your next post.

NEXT:

Let's run another diagnostic scan to make sure we're not leaving anything behind.

Please download ComboScan by Deckard and save it to your desktop:

• Close all applications and windows (including this one).
• Double-click on comboscan.exe to run it, and follow the prompts.
• When the scan is complete, a text file will open – ComboScan.txt.
• Copy (Ctrl + A then Ctrl + C) and paste (Ctrl + V) the contents of ComboScan.txt in your next reply.
• A folder, C:\ComboScan, will also open. In it will be another text file, Supplementary.txt.
• Please attach Supplementary.txt to your post.

Note: Some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.


NEXT:

Please REBOOT your computer normally into Windows and post these logs in your next reply:

1. The log from the Panda scan.
2. The log from the Kaspersky scan.
3. The logs from ComboScan.

Also, please let me know how things are running now and if you encountered any problems while you were following the directions I posted.