Hello Musquie, and welcome to TSF
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Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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The fixes we will use are specific to your problems and should only be used for this issue on this machine.
Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear.
Absence of symptoms does not mean that everything is clear. So lets do this to the end!
Please make every effort to reply to my posts in a timely manner. Malware breeds malware and the longer an infection remains on a system, the more
likely additional infections will result.
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You have a LOP infection which is a cause of pop-ups. It can also affcect your internet connection. For this reason, we must address
this infection first, before we clean the rest of your system.
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DOWNLOADS
NO LOP
Please
Download NoLop to your desktop from one of the links below...
Link 1
Link 2
Link 3
- First close any other programs you have running as this will require a reboot
- Double click NoLop.exe to run it
- Now click the button labelled "Search and Destroy"
<<your computer will now be scanned for infected files>>
- When scanning is finished you will be prompted to reboot only if infected, Click OK
- Now click the "REBOOT" Button.
- A Message should popup from NoLop. If not, double click the program again and it will finish
Please Post the contents of
C:\NoLop.log along with a fresh HijackThis log[/list]
--If you receive an error, "mscomctl.ocx or one of
its dependencies are not correctly registered," please download mscomctl.ocx to your
system32 folder then rerun the program. --
NEXT
Download
fl.zip
Extract the contents to a new folder on your Desktop.
Within the folder, locate & double-click
fl.bat.
It should produce a report at
c:\findlop.txt. Post the contents of the report in your next reply
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FOLLOW-UP
Please return and post these items:
c:\NoLop.log
c:\findlop.txt
A new HJT log run in Normal Mode
Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode
Please let me know how your system is behaving.