Tech Support Forum - View Single Post - Adobe Photoshop CS2 issues with Core 2 Duo?

rayanami · 01-25-2007, 02:16 AM

I've bought a new PC for office use. The specs are:

Core 2 Duo E6300
ASUS P5LD2 SE
2GB DDR2
Nvidia GeForce 7600GT
80GB Seagate Hard Disk

After I installed everything we use, I handed it to my officemate for use. After just a few hours of use, he reported that his PC restarted. I watched him work after that and I noticed that the PC restarts when he uses Photoshop CS2.
I then reformatted the PC and reinstalled everything thinking that there might be something wrong with my installation and the same problem still arise.
Just on a whim, I tried our Windows 2003 installer instead of the usual Windows XP that we use for non-IT employees and for some reason it worked. The problem was solved. So I presumed that the 32bit Windows XP might have some issues with handling Core 2 Duo PCs (the PC we bought before this were Pentium Ds and have not given us any problems).
I thought the problem was solved but now it displays the Blue Screen Of Death. The error displayed is MACHINE_CHECK_EXCEPTION. I searched the support.microsoft.com and it states that it is from an unrecoverable hardware error. I'm stumped because this only happens specifically with Adobe Photoshop CS2. Other softwares run smoothly.
I posted on another forum and one reply was acknowledging that there is some issue with Core 2 Duo and Photoshop CS2 and Adobe is still working on a fix.
Has anyone else had this problem? Or a suggestion on what else I could try before I send it back to the shop where we brought it.

01-25-2007, 02:16 AM	#1 (permalink)
rayanami Registered User Join Date: May 2005 Location: Philippines Posts: 53 OS: XP	Adobe Photoshop CS2 issues with Core 2 Duo? I've bought a new PC for office use. The specs are: Core 2 Duo E6300 ASUS P5LD2 SE 2GB DDR2 Nvidia GeForce 7600GT 80GB Seagate Hard Disk After I installed everything we use, I handed it to my officemate for use. After just a few hours of use, he reported that his PC restarted. I watched him work after that and I noticed that the PC restarts when he uses Photoshop CS2. I then reformatted the PC and reinstalled everything thinking that there might be something wrong with my installation and the same problem still arise. Just on a whim, I tried our Windows 2003 installer instead of the usual Windows XP that we use for non-IT employees and for some reason it worked. The problem was solved. So I presumed that the 32bit Windows XP might have some issues with handling Core 2 Duo PCs (the PC we bought before this were Pentium Ds and have not given us any problems). I thought the problem was solved but now it displays the Blue Screen Of Death. The error displayed is MACHINE_CHECK_EXCEPTION. I searched the support.microsoft.com and it states that it is from an unrecoverable hardware error. I'm stumped because this only happens specifically with Adobe Photoshop CS2. Other softwares run smoothly. I posted on another forum and one reply was acknowledging that there is some issue with Core 2 Duo and Photoshop CS2 and Adobe is still working on a fix. Has anyone else had this problem? Or a suggestion on what else I could try before I send it back to the shop where we brought it. __________________ No rest, no mercy, no matter what.