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If he has the time zone set incorrectly on the computer and it also has the online time synchronization enabled, it may be correcting the time to the wrong time zone. While this may be true, it is likely the CMOS battery. On desktops, it is usually a CR2032, but on laptops, it's usually a proprietary design because they are sometimes dedicated to powering other parts as well. Knowing Dell, it is probably proprietary. Provide the model number of your Dell, and we will gladly look up any information for this matter.
-Eddie
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Repair Windows XP Guide --- Resolutions
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