Here's the Panda Scan... Looks like it only found spyware in quarantine
Incident Status Location
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Suraya Rose Sarae\Cookies\suraya_rose___sarae@com[1].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 09.12.2005 02-12-14.dat
Spyware:Cookie/Serving-sys Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 12.12.2005 03-43-19.dat
Spyware:Cookie/Statcounter Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 21.02.2006 01-14-31.dat
Spyware:Cookie/Serving-sys Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 07.04.2006 21-56-43.dat
Adware:Adware/SaveNow Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 08.04.2006 20-36-34.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 01.05.2006 12-16-26.dat
Spyware:Cookie/Maxserving Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 07.05.2006 21-20-36.dat
Spyware:Cookie/WUpd Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 15.05.2006 19-50-01.dat
Spyware:Cookie/Statcounter Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 01.07.2006 19-42-30.dat
Spyware:Cookie/Falkag Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 15.07.2006 17-46-16.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 09.08.2006 06-15-55.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 18.08.2006 20-35-09.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 07.09.2006 19-38-11.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 13.09.2006 17-57-07.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 27.09.2006 16-17-42.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 03.10.2006 12-47-49.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 10.10.2006 18-12-22.dat
Spyware:Cookie/Falkag Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 11.10.2006 15-44-06.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 15.10.2006 10-18-21.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 28.10.2006 01-33-28.dat
Spyware:Cookie/Bridgetrack Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 25.11.2006 09-25-01.dat
Spyware:Cookie/PointRoll Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 02.12.2006 15-01-09.dat
Spyware:Cookie/AdDynamix Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 03.12.2006 20-26-26.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 06.12.2006 09-59-18.dat
Spyware:Cookie/Adrevolver Not disinfected C:\Program Files\Arovax AntiSpyware\quarantine\archive 13.12.2006 10-01-49.dat
~~~~~~~~~~~~
Here's the findlop.txt:
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\All Users\Application Data
03/07/2005 09:37 AM <DIR> .
03/07/2005 09:37 AM <DIR> ..
03/07/2005 10:09 AM <DIR> Adobe
11/22/2005 06:08 PM <DIR> Symantec
11/26/2005 03:20 AM <DIR> Yahoo! Companion
11/28/2005 08:03 PM <DIR> Apple Computer
12/29/2005 09:08 PM <DIR> Movielink
12/30/2005 10:58 AM <DIR> Spybot - Search & Destroy
12/30/2005 11:29 AM <DIR> Windows Genuine Advantage
12/30/2005 10:37 PM <DIR> avg7
12/30/2005 10:37 PM <DIR> Grisoft
05/12/2006 12:24 AM 1,356 QTSBandwidthCache
04/10/2006 12:00 PM <DIR> MSScanAppDataDir
04/12/2006 01:00 AM <DIR> NtiDvdCopy
06/09/2006 10:05 PM <DIR> Microsoft Help
09/03/2006 02:05 PM <DIR> Google
12/02/2006 11:55 AM <DIR> Webroot
1 File(s) 1,356 bytes
16 Dir(s) 18,534,727,680 bytes free
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\Administrator\Application Data
03/07/2005 09:53 AM <DIR> .
03/07/2005 09:53 AM <DIR> ..
03/07/2005 09:54 AM <DIR> Identities
0 File(s) 0 bytes
3 Dir(s) 18,534,727,680 bytes free
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\Suraya Rose Sarae\Application Data
11/22/2005 05:39 PM <DIR> .
11/22/2005 05:39 PM <DIR> ..
03/07/2005 09:54 AM <DIR> Identities
11/22/2005 06:04 PM <DIR> Macromedia
11/22/2005 06:08 PM <DIR> Symantec
11/22/2005 06:15 PM <DIR> Adobe
11/22/2005 06:15 PM <DIR> AdobeUM
11/22/2005 07:25 PM <DIR> Cyberlink
11/26/2005 03:15 AM 0 dm.ini
11/26/2005 03:15 AM 1,571 AdobeDLM.log
11/28/2005 07:39 PM <DIR> Mozilla
11/28/2005 07:54 PM <DIR> Real
11/28/2005 07:59 PM <DIR> Google
11/28/2005 08:06 PM <DIR> Apple Computer
12/30/2005 11:26 AM <DIR> Lavasoft
12/30/2005 07:14 PM <DIR> Help
12/30/2005 10:37 PM <DIR> AVG7
12/31/2005 01:58 PM <DIR> Arovax NoSpam
12/31/2005 02:23 PM <DIR> Talkback
02/05/2006 11:21 PM <DIR> Leadertech
02/05/2006 11:21 PM <DIR> AdobeAUM
02/06/2006 12:50 AM <DIR> Serif
02/07/2006 01:38 AM <DIR> Sun
04/01/2006 11:32 AM 25,214 g2shortcut.ico
04/08/2006 06:38 PM <DIR> vlc
04/08/2006 10:55 PM <DIR> uTorrent
04/08/2006 11:19 PM <DIR> Azureus
04/09/2006 11:34 AM <DIR> .bittorrent
04/09/2006 12:11 PM <DIR> Media Player Classic
04/09/2006 03:04 PM <DIR> Allume Systems
04/12/2006 01:20 AM <DIR> dvdcss
04/16/2006 07:37 PM <DIR> Ahead
05/03/2006 07:32 PM <DIR> Free Download Manager
10/30/2006 11:18 PM <DIR> DivX
11/29/2006 10:51 PM <DIR> OfficeUpdate12
12/02/2006 11:54 AM <DIR> Webroot
3 File(s) 26,785 bytes
33 Dir(s) 18,534,727,680 bytes free
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\Default User\Application Data
03/07/2005 09:37 AM 62 desktop.ini
1 File(s) 62 bytes
0 Dir(s) 18,534,727,680 bytes free
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\NetworkService\Application Data
Volume in drive C is ACER
Volume Serial Number is 320D-180E
Directory of C:\Documents and Settings\LocalService\Application Data
[TRACE] Enumerating jobs and queues
[TRACE] Activating job 'wrSpySweeperTrialSweep.job'
[TRACE] Printing all job properties
ApplicationName: 'C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe'
Parameters: '/ScheduleSweep=wrSpySweeperTrialSweep'
WorkingDirectory: 'C:\'
Comment: ''
Creator: 'Suraya Rose Sarae'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 12/04/2006 2:00:00
NextRun: 12/18/2006 2:00:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 1
KillIfGoingOnBatteries = 1
RunOnlyIfLoggedOn = 1
SystemRequired = 0
Hidden = 0
TaskFlags: 0
1 Trigger
Trigger 0:
Type: Weekly
WeeksInterval: 1
DaysOfTheWeek: .M.....
StartDate: 12/11/2006
EndDate: 00/00/0000
StartTime: 02:00
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0
[TRACE] Activating job 'MP Scheduled Scan.job'
[TRACE] Printing all job properties
ApplicationName: 'C:\Program Files\Windows Defender\MpCmdRun.exe'
Parameters: 'Scan -RestrictPrivileges'
WorkingDirectory: ''
Comment: 'Scheduled Scan'
Creator: 'SYSTEM'
Priority: NORMAL
MaxRunTime: 259200000 (3d 0:00:00)
IdleWait: 10
IdleDeadline: 60
MostRecentRun: 12/15/2006 1:55:00
NextRun: 12/16/2006 1:55:00
StartError: S_OK
ExitCode: 0
Status: SCHED_S_TASK_READY
ScheduledWorkItem Flags:
DeleteWhenDone = 0
Suspend = 0
StartOnlyIfIdle = 0
KillOnIdleEnd = 0
RestartOnIdleResume = 0
DontStartIfOnBatteries = 1
KillIfGoingOnBatteries = 0
RunOnlyIfLoggedOn = 0
SystemRequired = 0
Hidden = 1
TaskFlags: 0
1 Trigger
Trigger 0:
Type: Daily
DaysInterval: 1
StartDate: 12/13/2006
EndDate: 00/00/0000
StartTime: 01:55
MinutesDuration: 0
MinutesInterval: 0
Flags:
HasEndDate = 0
KillAtDuration = 0
Disabled = 0
As far as I'm concerned, I can get rid of Yahoo Companion, Apple, Azureus, .bittorrent, and anything related to copying DVDs (that didn't come pre-installed) besides Nero. I never use any of them. (Though I do use uTorrent ) There are also a couple of other things I don't recognize (Talkback?) but I'll leave the evaluation part up to you!
~~~~~~~~~~~~
Here's the uninstall_list.txt:
Acer eManager for Notebook
Acer GridVista
Ad-Aware SE Personal
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.8
Adobe® Photoshop® Album Starter Edition 3.0
Agere Systems AC'97 Modem
Arcade 3.0
Arovax AntiSpyware 2.0.65
Arovax Shield 1.2.348
Arovax Shield 1.3.15
AVG Anti-Spyware 7.5
AVG Free Edition
AviSynth 2.5
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
DVD Decrypter (Remove Only)
Google Toolbar for Internet Explorer
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
iTunes
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 8
J2SE Runtime Environment 5.0 Update 9
K-Lite Codec Pack 2.71 Full
Launch Manager
Lavasoft VX2 Cleaner
Macromedia Flash Player 8
MGI PhotoSuite III SE (Remove Only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0.0 (Pre-Release 5348)
Movielink Manager
Mozilla Firefox (1.5.0.8)
MSN
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
Nero 7 Ultra Edition
Notes From The Universe Screen Saver
NTI Backup NOW! 4
NTI CD & DVD-Maker Gold
Panda ActiveScan
PowerProducer
QuickTime
QuickTime Alternative 1.47
RealPlayer
Realtek AC'97 Audio
Registry Mechanic 6.0
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Serif 3DPlus 2.0
Serif DrawPlus 4.0
Serif PagePlus SE 1.0
Serif PhotoPlus 6.0
Serif WebPlus 6.0
SiS 900 PCI Fast Ethernet Adapter Driver
SiS VGA Utilities
SiSAGP driver
Spy Sweeper
Spybot - Search & Destroy 1.4
SpywareBlaster v3.5.1
StuffIt Standard
Synaptics Pointing Device Driver
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
URGE
VideoLAN VLC media player 0.8.4a
Windows Defender
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer Clean Up
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Connect
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Yahoo! Anti-Spy
Yahoo! Toolbar
There are things on here I don't use either and could easily do without, but from as far as I can see, nothing looks too scary. Right?
~~~~~~~~~~~~~
HijackThis Log
Logfile of HijackThis v1.99.1
Scan saved at 9:29:25 AM, on 12/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Arovax AntiSpyware\arovaxantispyware.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Arovax Shield\ArovaxShield.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Suraya Rose Sarae\Desktop\HijackThis.exe
C:\WINDOWS\system32\notepad.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.ebay.com/
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Arovax AntiSpyware] "C:\Program Files\Arovax AntiSpyware\arovaxantispyware.exe" /s
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) -
https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) -
http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
http://cdn.scan.safety.live.com/reso...scbase8460.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) -
http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/actives...ree/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
Hmmm, that Extra Button... No Name... File Missing... thing looks interesting (maybe?)
~~~~~~~~~~~~~~~~~
Well, obviously you know better than I do... so if it is theoretically close to being all fixed now, I hope you find something here, because the main problem still exists. I still cannot get Microsoft Updates. Same thing, when I go there, it says I have to install files... I click Continue... it says Downloading... Registering... and then nothing happens and it goes right back to the page where it says I have to download the files. I used to be able to get Updates just fine.
This origin of this problem coincided with the beginning of all the pop-ups. They seem to be gone, but I haven't been online here yet. And they had kind of stopped after my own series of scans, while I was waiting for us to get started here.
The other problem I had was that I could not get Windows Defender Updates. In fact, that's how I discovered I couldn't get Microsoft Updates. And I only installed Windows Defender as an attempt to do something that would get rid of all the pop-ups that came out of nowhere all of a sudden.
Without being able to get Updates, I won't be able to get Updates for Defender either, so that's unchanged. But its acting totally weirdly right now. It is "scanning" but nothing is happening, and I can't turn it off. It started by itself, running Quick Scan. It says it started at 1:56am, but Time Elapsed is blank, Objects Scanned is blank, and Objects is blank. And I cannot get it to STOP.
I do not mind uninstalling it, now that I have AVG-AntiSpy, because it has been nothing but problems since I got it. But if it usually works well, and this is a symptom of something, then I guess we're not done yet!
I will say that the files you had me delete at the start of this, are still in the recycle bin. I figure I should have emptied it, but you didn't say so specifically, and I didn't want to do the wrong thing. So if they're the cause of any of this, I can empty that right away.
Is it really all fixed and I am just blocking Updates with Shields or a Firewall? Or is something still screwy? I know I have to be able to get Updates for the computer to be secure.
Looking forward to the next step! I appreciate all your dedication so far! Now I'll go in the other room and see what the Panda Scan discovered on the PC, and get back to you with all of that stuff pronto!
miracleshaman