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**purplehatr** · 12-03-2006, 07:24 PM

I am having several problems with my computer. Internet Explorer is running slow and sometimes doesn't even open when clicked. Several other programs like instant messanger aren't opening. I am also having problems running programs that I download. I just downloaded a new norton and I can't run it because it is not working. Attached is my hijackthis log that I created. I have followed all the previous steps and it still is not working. My internet explorer homepage keeps getting reset to google.com everytime I change it. Seem to have a problem validating my "windows genuine advantage validation tool" Is this a new requirement of microsoft.

Logfile of HijackThis v1.99.1
Scan saved at 9:21:28 PM, on 12/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\csrss.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\Common Files\{982EEA5D-0AE9-1033-0910-030807030001}\Update.exe
C:\Program Files\AutoSizer\AutoSizer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,udbjdjh.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Visual Renderer - {16946E6F-C8B7-4D66-B97D-785B7D6BF083} - C:\WINDOWS\system\brwptr32.dll
O2 - BHO: (no name) - {4BDB8269-B862-47EB-802E-E1BB1C210F09} - C:\WINDOWS\system32\lpealpe.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [CpRmtKey] "C:\Program Files\Toshiba Controls\CpRmtKey.EXE"
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\CCZoop05.exe
O4 - HKCU\..\Run: [AutoSizer] "C:\Program Files\AutoSizer\AutoSizer.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by4fd.bay4.hotmail.msn.com/re...s/MsnPUpld.cab
O16 - DPF: {5C4EB11A-2078-432E-92FE-0CB2ACD6D071} (m2wFTPClient.M2WFTPControl) - http://webmail.smartneighborhood.net...wFTPClient.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136510791312
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://12.38.18.17/msrdp.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://137.45.172.212/activex/AxisCamControl.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe

12-03-2006, 07:24 PM	#1 (permalink)
purplehatr I helped the forums. Join Date: Feb 2005 Location: Ashburn, VA Posts: 39 OS: XP	Several Problems I am having several problems with my computer. Internet Explorer is running slow and sometimes doesn't even open when clicked. Several other programs like instant messanger aren't opening. I am also having problems running programs that I download. I just downloaded a new norton and I can't run it because it is not working. Attached is my hijackthis log that I created. I have followed all the previous steps and it still is not working. My internet explorer homepage keeps getting reset to google.com everytime I change it. Seem to have a problem validating my "windows genuine advantage validation tool" Is this a new requirement of microsoft. Logfile of HijackThis v1.99.1 Scan saved at 9:21:28 PM, on 12/3/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0011) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE C:\WINDOWS\System32\DVDRAMSV.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\csrss.exe C:\Program Files\EzButton\CplBTQ00.EXE C:\Program Files\Common Files\{982EEA5D-0AE9-1033-0910-030807030001}\Update.exe C:\Program Files\AutoSizer\AutoSizer.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\HJT\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - Default URLSearchHook is missing F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\userinit.exe,udbjdjh.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Visual Renderer - {16946E6F-C8B7-4D66-B97D-785B7D6BF083} - C:\WINDOWS\system\brwptr32.dll O2 - BHO: (no name) - {4BDB8269-B862-47EB-802E-E1BB1C210F09} - C:\WINDOWS\system32\lpealpe.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {73364D99-1240-4dff-B12A-67E448373148} - C:\WINDOWS\system32\ipv6mons.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe O4 - HKLM\..\Run: [CpRmtKey] "C:\Program Files\Toshiba Controls\CpRmtKey.EXE" O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [TheMonitor] C:\WINDOWS\CCZoop05.exe O4 - HKCU\..\Run: [AutoSizer] "C:\Program Files\AutoSizer\AutoSizer.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O11 - Options group: [INTERNATIONAL] International* O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by4fd.bay4.hotmail.msn.com/re...s/MsnPUpld.cab O16 - DPF: {5C4EB11A-2078-432E-92FE-0CB2ACD6D071} (m2wFTPClient.M2WFTPControl) - http://webmail.smartneighborhood.net...wFTPClient.CAB O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136510791312 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://12.38.18.17/msrdp.cab O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://137.45.172.212/activex/AxisCamControl.ocx O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Rio MSC Manager (RioMSC) - Digital Networks North America, Inc. - C:\WINDOWS\system32\RioMSC.exe