Ried

Hi Maby,

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

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Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading:
* select Show hidden files and folders.
* Uncheck Hide protected operating system files (recommended) option.
*Also, make sure there is no checkmark beside Hide file extensions for known file types.
* Click OK.

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Click Start>Run and copy/paste the following text into the Run box and and click OK:

regsvr32 /u occache.dll

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Using 'My Computer', navigate to and delete the following File:

C:\WINDOWS\Downloaded Program Files\pinstall.dll

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Now, click Start>Run and copy/paste the following text into the Run box and click OK:

regsvr32 occache.dll

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I'd like to ensure Look2Me didn't get any further into your system than just that one file:

Download L2mfix from one of these two locations:

http://www.atribune.org/downloads/l2mfix.exe
http://www.downloads.subratam.org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe.

• Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix folder on your desktop.
• Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing enter.
• This will scan your computer and it may appear nothing is happening, then, after a minute or 2, notepad will open with a log.
• Copy the contents of that log and paste it into this thread.

**If you receive an error while running option #1 similar to''C:windowssystem32cmd.exe, C:windowssystem32autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications"a please choose Close to terminate the application.

Then run Option 5 or the web page link in the l2mfix folder to solve this error condition. DO NOT run the fix portion (Option 2 or 6) without fixing this first.

**IMPORTANT: Do NOT run option #2 OR any other files in the l2mfix folder until you are asked to do so!