Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding.
Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this
webpage would not be available when you're carrying out the fix.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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Your logs are starting to look a lot better.
As to your other question: The Thumbs.db is normally a hidden file. It is a database file containing the small images displayed when you view a
folder in "thumbnail" view (as opposed to tile, icon, list, or detail view). They've appeared because we've unhid system files--they 'go away' once
we re-hide the files when we're through.
This next fix will take care of some leftovers and let me know if anything else is hiding in your system.
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DOWNLOADS
ComboFix
1. Download this file -
You MUST save it to your desktop
COMBOFIX
2. Double click combofix.exe & follow the prompts.
3. When finished, it shall produce a log for you. Post that log in your next reply
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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SAFE MODE RE-BOOT
Please reboot your computer in
Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5)
Login with your usual account. Make sure to close any open browsers.
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FIXES AND DELETIONS
UNHIDE HIDDEN FILES
Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.
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Delete the following Files indicated in
RED and Folders indicated in
BLUE if they still exist.
c:\windows\system32\f3PSSavr.scr
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll
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SYSTEM RE-BOOT
Reboot into
Normal Mode.
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ON-LINE SCANS
Kaspersky - Extended
Establish an internet connection & perform an online scan with Internet Explorer at
Kaspersky Online Scanner
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect.
We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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FOLLOW-UP
Please return and post these items:
c:\combofix.txt
Kaspersky scan
A new HJT log run in Normal Mode
Please note: In order to properly see what is on your system, all HJT logs must be run in the normal mode
Please let me know how your system is behaving.